ilyssa mckenna

senior agent of vip and roadside

About

Business Management Senior with Hospitality Minor at Florida Atlantic University at Publix Super Markets

Country

united states

City

lincroft

Industry

management consulting

Skill

microsoft office, troubleshooting, time management, leadership, organization skills, customer satisfaction, teamwork, cashiering, telephone skills, filing, receptionist duties, customer service, hospitality, data entry

Experience

customer service staff

publix super markets

2016-2 - Present · 10 yrs 8 mos

senior agent of vip and roadside

sixt rent a car

2020-1 - Present · 6 yrs 9 mos

front cashier

pollo tropical

2014-4 - 2014-8 · 5 mos

* Take customer orders and verify, collect payment * Assist in finishing orders * Restock and clean area at end of shift. * Occasionally would assist in other positions such as drive-thru order taker.

sales associate

pet supermarket

2016-2 - 2017-6 · 1 yr 5 mos

* Cash handling, POS systems * Stocking merchandise, animal maintenance * Communication skills with customers and employees

drive-thru operator

steak n shake

2012-4 - 2015-8 · 3 yrs 5 mos

* Take customer orders and verify, collect payment * Make fountain drinks, assist in finishing orders, hand order to customer at drive thru window. * Restock and clean area at end of shift. * Occasionally would assist in other positions such as dressing table, shake station, cashier/hostess, server, etc.

front desk receptionist

212 chiropractic

2013-5 - 2013-8 · 4 mos

* Set up a new software system to upgrade patient database. * Check-in/check-out patients, collected co-payments, scheduled appointments. * File, scan, copy, answer telephones.

team member

smoothie king (skfi)

2018-9 - Present · 8 yrs 1 mo

front desk receptionist

utopia psychiatric services

2011-6 - 2012-8 · 1 yr 3 mos

* File, scan, copy, answer telephones. * Check-in/check-out patients, collect co-payments, scheduled/confirmed appointments. * Call in prescriptions to appropriate patient pharmacy.