Dominik Mazur

Strategic, operation, project & sale activities. Build position of innovation on healthcare, digitalhealth, mhealth, ehealth market

We work & cooperate with Insurance companies Amedar Consulting operates in the field of business consulting affecting such issues as Project Management, Customer Experience Management, building strategy, operational process optimization, implementation of new products. We also offer our expertise in the approach of Agile / Scrum projects management and technology consulting. An important area of ​​our work is a technology that can support the business activities of our clients. We have experience in developing web applications and mobile applications, and implementation and application integration for customers Enterprises groups and SMEs. In the circle of our interests are primarily aspects of the internal organization of firms with a significant impact on the achievement of its strategic objectives. The main idea that guides us in the implementation of consulting services and technology is not complicating things simple, removing unnecessary complexity and improve the system of organizational internal and external communication, optimal use of technology as a reinforcing element client activities "Think straight," which for the execution of projects entrusted to us, we translate as "think effectively" is the motto of the business, which we try to be faithful in providing our services

My own company Amedar Consulting Group www.amedar.com support the PZU activities. The responsibility for supporting the Board in the implementation and execution of projects in the area of ​​strategic, financial, operational (Poland, Ukraine), Implementation IKZE product for PTE PZU and PZU Life, including strategy, building sales channels, developing sales processes and maintenance, marketing, technology, formal and legal area, Implementation of the service through remote channels (Internet, telephone), post-sale issues for PZU Life and PZU SA, Organizational Process Optimization and Transfer Agent, - the creation of process maps, update the organizational structure, Optimization of human resources, construction and operational management structures, Implementation of Claim Management, Business Intelligence systems on the Ukraine, Implementation of the pilot insurance products, Implementation of cross-sell products to customers property group based on products and front-line systems, Management of programs, projects undertaken by companies in Poland and Ukraine (4 programs, projects), Co-operation with the management and direction of departments, cooperation with the Office of strategies and projects.

Responsible for transition total ownership one of the major box being part Astro Trunking System from US to Poland: Build and manage 20 people team, including participation in 4 projects, provide technical support (24/7) for customers, work with business and architecture teams in definition box roadmaps and product strategy, cooperation with other technical and non technical team in US and Canada. Took over and transitioned product including working on actual projects, source code, testing and developing environments, documentation, processes (business, technical, quality), hardware( LAB), transfer 3rd party software licenses, provided training for new people on the board Responsible for definition short and long term team goals and self development path for people in the team, manage 4 projects as Program Manager, business, quality-related and technical goals. Responsible for monthly work progress reporting to Vice President of Motorola (US) in charge of Astro business in North and South America. Responsible for managing a 14 people project team; scope included the definition of project structures, short and long term goal setting, participation in 2 maintenance projects for Astro and Dimetra Trunking Systems

Responsible for creating and managing an SME Business Unit, including scope definition, strategy formulation and implementation, partial sales responsibility (revenue achievement 11.5 MLN PLN = 2.5 mln EUR), Preparation of the Company strategy and budget for years 2004 – 2007, Responsible for creating long-term relationship with key customers and direct collaboration with them, Participation in creating the commercial contracts’ templates, with the stress on flexible SLAs and customized contract elements (legal, financial and technical aspects), Working as a main point of contact with external audit company (Ernst&Young) and internal TP S.A. audit department, Management of teams of 5 to 10 engineers and application administrators, Responsible for customer consultancy in the pre-sales phase (designing and deployment of customer solutions of business systems, telecommunication infrastructure, disaster recovery planning, business continuity planning, security, backup, monitoring, reporting, hardware and software (OS & DB) level issues); customer contracts negotiations, Responsible for the analysis and creating of customer business and technology processes – due diligence, Full end-to-end Project Management responsibility for the following projects: Dedicated platform for 6500 users working on-line with defined SLA and auxiliary services, Outsourcing project managed jointly with TP S.A. (enhancing the TPSA commercial offer with infrastructure outsourcing services – Hosting&Co-location), cooperation with internal departments of TP S.A (technical, Corporate Sector Sales, Marketing),.

Management of a team of 6 application engineers and project managers, Preparation and implementation of procedures of field of implementation and maintenance of customer projects, the redevelopment of the PM process (according to CMMI model), Project management according to Prince2 and CMMI methodologies, risk analysis, scheduling, backup plans development, Co-ordination of work between BD&ID and other internal departments in eCenter and cooperation with hardware and software vendors, Planning and execution of customer systems migration and implementation, Preparation and execution of technical presentations for customers, Negotiations with customers, Valuation & preparation of new services and products.

Analysis, design and implementation of computer and telecommunication systems on Unix platform, SUN (FTAM, OSI, X25) and  Comarch proprietary software, Design and administration of billing systems (mediation and collection of billing data) for solutions delivered by Alcatel (S12), Lucent (5ESS), Siemens (EWSD) and Ericsson switches, Implementation of TytanEx- billing data mediation and collection system for Warszawa and Olsztyn districts of Polish Telecom (TPSA), Integration of the billing system in PTC ERA GSM. First connection in Poland at 16 sites with  GSM exchange (Ericsson and Nokia) with SUN software, Managing a group of engineers for Contact Center solutions implementation, Responsibility for the design of the configuration of all Contact Center components, Project management of the Contact Center solution.