mazen alayed

account manager

About

In Sales Business there are three important Specifications you have to choose two of them, Do you want it Good, Fast or Cheap? For me it WON’T be Cheap!

Country

saudi arabia

City

saudi arabia

Industry

hospitality

Skill

team leadership, marketing communications, sales, marketing strategy, public relations, training, new business development, management, forecasting, microsoft office, team building, leadership, marketing, microsoft word, microsoft excel, communication, aircraft, airports, motivational speaking, team motivation, teamwork, handover, team management, budgets, sales management, direct sales, microsoft outlook, microsoft dynamics crm, time management, microsoft dynamics ax, planning budgeting and forecasting, revenue forecasting, account management, accommodation, hospitality industry, hospitality management, hospitality service, f&b, customer relationship management

Experience

account manager

namariq arabian services co. ltd.

2017-12 - Present · 8 yrs 10 mos

client service representative

saudi airlines catering company

2010-11 - 2011-12 · 1 yr 2 mos

* Ensuring all Medical equipments are loaded in the airplane as per global standards. * Loading & checking the required catering tools & items as per client request. * Providing all sudden & last moment requests for the client. * Briefing the crew of the equipments & items loaded into the airplane in a very precise & swift manner. * Daily report including all assignments and remarks.

sales representative

alhumrani company

2008-8 - 2009-7 · 1 yr

* Following the daily sales process, plus the arrangements of items in the gallery. * Ensuring that the customers get the best care possible. * Representing the company in front of its VIP clients. * Helping the customers to find suitable deals. * Presenting the positives of our products to the customers

public relations administrator

almodawarah group

2006-1 - 2006-9 · 9 mos

* Providing PA & admin support for the GM. * Worked on running investment portfolios for 6 months. * Establishing & maintaining clients files, & Answering their inquiries and requests. * Saving clients time & effort by anticipating, and meeting their needs. * Evaluating the level of service, & enhancing our methods. * Emphasizing on maintaining professionalism in a neat & comfortable atmosphere for clients & co-worker.

operations supervisor

saudi airlines catering company

2012-1 - 2016-6 · 4 yrs 6 mos

* Assigning Tasks to team members, and monitoring attendance, breaks, and leaves. * Responsible for team disciplinary, investigations, asset Control and handover. * Performance Management, appraisal, and promotions. * Providing feedback to the Airline on the best work plan for each Aircraft. * Verifying that all team members have the required documents to perform their tasks in the right manner. * Heading the daily team meeting, to streamline the team efforts and avoid any expected hurdles. * Monitoring all reports from team. * Solving client’s complaints and issues. * Responsible for the team’s training need analysis, and making sure they get the adequate training needed. * Coordinating with all companies and departments in the airport. * Analysis of work flow and related issues, and presenting solutions and suggestions for both short and long term. * Responsible of handling emergency situations. * Acted as Operations Senior Supervisor.

Education

king abdulaziz university

marketing

2014-1 - 2017-1 · 3 yrs 1 mo

Activities and Societies: Working closely with new students to get them acquainted with the University formalities and regulations. Assisting Students in studying groups.