Mazen Hamdan

Director of B2B products @ ToYou | تويو

About

Ambitious and enthusiastic Product Manager. Mazen is a superior creative with innovative problem-solving skills, he got the ability to prioritize among competing opportunities, balance consumer needs with business priorities, and articulate the rationale behind decisions, Mazen has proven to lead, to take a stand or advocate a feature, and present market facts and data to back up, as well as excellent organizational, statistical, strategic thinking, problem-solving and analytical skills.

Country

Saudi Arabia

City

Riyadh

Industry

Computer Software

Skill

Retail Technology, Product Vision, Product Strategy, Product Leadership, Key Metrics, Data-driven Decision Making, Technical Product Management, Web Development, JavaScript, Software Development, UML, Object Oriented Design, SQL, Software Engineering, Ubuntu, Team Leadership, Database Design, Agile Project Management, Oracle, Software Project Management

Experience

Director of B2B products

ToYou | تويو

2022-10 - Present · 4 yrs

Riyadh, Saudi Arabia

B2B products and integrations

Principal Product Manager

ToYou | تويو

2019-11 - 2022-11 · 3 yrs 1 mo

Riyadh, Saudi Arabia

- Responsible of the B2B products (Reception / Portals / Integrations). - Integrations with different kind of applications and services that resulted in increasing successful orders and reducing the failures.

Principal Product Manager

Pace LLC

2018-11 - 2019-11 · 1 yr 1 mo

Al-Riyadh Governorate, Saudi Arabia

- Built a successful product that is used by thousands of stores across KSA, Egypt, Kuwait and Bahrain that serves millions of transactions per month. - Managed the product, development UI/UX, operations and sales flow. - Built a centralized integration gateway to integrate with payment and delivery platforms. - Built an Inventory management proxy and integrated it with multiple food ordering systems.

Product Manager

POSRocket

2017-12 - 2018-11 · 1 yr

Amman Governorate, Jordan

- Leading the product and technical department. - Built a successful product with huge growth in Jordan , Egypt, Palestine and Kuwait. - Introduced real time applications and integrations with delivery networks for F&B and Retail. - Implementation of data science and analytical tools to backup the roadmap and prioritization of the features.

Head of Product

ShopGo

2016-5 - 2017-12 · 1 yr 8 mos

Amman Governorate, Jordan

- Leading the product department and technical department.

Product Manager

ReserveOut

2013-12 - 2016-5 · 2 yrs 6 mos

Amman

As a Product manager for ReserveOut products (B2B and B2C) - Create product road maps that maximize business opportunities and support strategic objectives. - Collaborate with the Development team to deliver the best possible products - Gather, understand, and disseminate requirements from prospects, elevators, customers - Analyze competitive alternatives - Evangelize products through user groups, site visits, etc. - Collaborate with the team across multiple projects and prioritize appropriately - Work with external third parties to assess partnerships opportunities.

Business Analyst

ReserveOut

2012-8 - 2013-12 · 1 yr 5 mos

Amman

As a Business Analyst for ReserveOut, I defined the requirements/user stories for the table management, guest management and online reservation systems, - Served as single point of contact between a development team in Amman and the business line in Dubai and Beirut. - Used UML business process models to document front-end and back-end business processes in the desktop, mobile and web applications. - Developed product roadmap. - Prepared business cases and drafted user stories and maintained the product backlog. - Acted as product owner in Agile Scrum sprint planning meetings. - Defined requirements for the clients dashboard.