Mayu Miymoto

-Delivered personalized guest services to create a seamless and unforgettable experience for both Japanese and international guests. -Assisted with activity bookings, restaurant reservations, and transportation arrangements by utilizing extensive local knowledge. -Provided multilingual support, primarily in English and Japanese, to effectively communicate with international guests. -Managed bookings and guest information using RoomBoss reservation system, ensuring accuracy and efficiency in operations. -Addressed guest inquiries and resolved issues promptly, ensuring high levels of guest satisfaction. -Worked closely with various departments to coordinate and optimize guest services and overall operations.

-Delivered exceptional service and luxury retail experiences in a high-end brand environment -Achieved individual sales targets while maintaining a high level of customer satisfaction -Built long-term client relationships through personalized service and follow-ups -Offered flexible and creative product proposals that reflected the brand’s identity and values