Mayssam Saif Eldin

Operations Supervisor

About

I am an experienced Operations and Executive Support professional with over 10 years of experience supporting senior executives and managing end-to-end business operations in fast-paced environments. I specialize in executive assistance, operations management, vendor coordination, reporting, finance administration, and cross-functional communication between leadership, teams, and external stakeholders. I act as a central operational control point, ensuring smooth workflow execution, accuracy in reporting, and timely completion of priorities. I am highly trusted for my discretion, organization, and ability to handle multiple responsibilities under pressure. My strengths include proactive problem-solving, strong attention to detail, structured execution, and maintaining efficiency across complex operational environments. I am currently seeking Executive Assistant or Operations Manager opportunities (remote or international) where I can contribute to improving operations, supporting leadership, and ensuring high-level execution.

Country

Lebanon

City

Beirut Governorate

Industry

Staffing & Recruiting

Skill

Life-cycle Management, Email Marketing, Marketing Campaign Management, automated flows, A/B Testing, KPI Reporting, Revenue & Profit Growth, E-Commerce Consulting, E-Commerce, Klaviyo, Executive Calendar Management, Shareholder Communications, Occupational Risk Prevention, Deadline Management, Budget Analysis, AI Productivity, Process Automation, Workflow Optimization, Executive Support, Jira

Experience

Operations Supervisor

NDCR - Debt Collection & Legal Services

2018-3 - 2026-2 · 8 yrs

Lebanon

• Acted as central coordinator across daily operations, ensuring tasks, commitments, and deadlines were completed accurately and on time. • Managed communication between internal teams, management, banks, and clients. • Oversaw team performance, productivity tracking, KPIs, and execution standards. • Built and maintained reports, dashboards, and operational summaries for leadership review. • Managed sensitive negotiations, escalations, and urgent requests professionally.

Finance Administrative Assistant

Libra debt collection

2015-12 - 2018-1 · 2 yrs 2 mos

Beirut, Lebanon

• Provided executive and administrative support in a deadline-driven environment. • Dataentry • Completion of financial documents • Reconcile partner advances • Bank reconciliation,cash controls • Managed documentation, schedules, payment tracking, and file organization. • Prepared reports and maintained accurate confidential records.

Accounting Procurement Coordinator

Gifco

2012-9 - 2015-9 · 3 yrs 1 mo

lebanon

• Managed accounting operations including reconciliations, invoices, receipts, and payment follow-up. • Coordinated vendors, freight partners, suppliers, and client communications. • Managed logistics timelines, purchase orders, deadlines, and issue resolution. • Providing Quality Customer Service • Assign and Schedule Carriers (Freight Forwarders) To Transport Shipments • Monitor Progress of Shipments by Direct Inquiries to Carriers • Coordinate Import / Export Related Activities Including All Necessary Documentation for Customs Clearance • Coordinate with Manufacturer & Partners to Assure Timely Delivery • Cross-Train with Team Members to Ensure Coverage & On-Time Delivery for Orders • Review & Prepare Purchase Orders for Export (To Suppliers) • Providing Customers with Shipping Rate Quotes