Mayra Castro Acosta

Me especializo en abrir y desarrollar relaciones comerciales de alto valor, transformando cada interacción en una oportunidad para generar impacto real. Mi enfoque está en comprender a fondo la visión, los desafíos y los objetivos estratégicos de cada cliente, para diseñar soluciones logísticas personalizadas que fortalezcan sus operaciones diarias y potencien su competitividad en el largo plazo. Con una cartera integral de servicios y una gestión orientada a resultados, aseguro que cada proyecto se ejecute con precisión, transparencia y excelencia. Mi compromiso trasciende el rol de proveedor: mi propósito es convertirme en un aliado estratégico de confianza, capaz de impulsar eficiencia, innovación y crecimiento sostenido en cada cadena de suministro.

-Follow up to the new account in the branch -Manage accounts to retain existing relationships and grow share of business -Create and maintain a sales pipeline, to achieve set sales targets. -Provide the customer with creative, cost-effective transportation solutions FTL, LTL, Flatbed, Dry, Temp Controlled, Intermodal. -Take accountability for coordinating the successful of services sold with thw opetation team -Ensure successful customer handover to the retention/account development and ensure a sustainable long-term relationship -Develop working teams. Managing staff conduct meetings.

-Customer service in Full Truckload (D2D land shipments) (MEXICO - USA - CANADA) -Working as a team with planners and pricing dept. to give the most efficient response to the customer. -Track and Trace. Communicate with customers regarding the whereabouts of the current load(s). -Trailers assignment to Mexican Carriers. -Making reports and filling LMS of customers. Logging on to various websites to obtain appts as needed. -Creation of customers programs.

-National and International Land Freight Transportation. (MEXICO - USA) -Responsible for automotive accounts, Programming, tracking and customer service for Just in Time service (Ford, Dana, Penske.) -Responsible for tracking automotive accounts, strategic planning of American line trailers. -Assigning tasks to the assistants. (Leading 3 persons) -Contact with customs agencies. -Service level reports. (KPI's)

-Followed up on the services programmed by the Account Executive, -Prepared import, export or national service orders according to the customer's requirements. *Followed up automotive accounts (FORD, HONDA, DAIMLER, DANA) and logistics operators (PENSKE, RYDER) as well as handled CSR, LMS pages through EDI.

- I was in charge of migrating the old Company's platform to a new Dynamics platform. -Took travel tracking with the help of assistants and executives, -Supported the development of weekly loading programs.

-Scheduled appointments and prepared presentations for prospective clients. -Traveled within Mexico with my team leaders in order to offer land freight transportation service. -Monitored shipments and customer service. -Supported collection and accounting departments. Maintained and organized office files.