Maynor Cantarero

- Encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences. - Under the direction of the Store Manager, the floor lead position assists in any leadership duties that arise, thereby working directly with both the Store Manager and Assistant Store Manager. - Create an unforgettable customer experience. -Works with the sales team to ensure each customer receives the best experience possible. - Takes ownership of the sales floor and sales team to ensure customer experience is the first priority. - Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit. - Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events - Be knowledgeable on what’s new and what’s selling well and shares with both the customer and team. - Leads the team on the day to day operations of the store when the Store Manager or Assistant Store Manager is not in. - Motivates the sales team and achieves sales goals in a team-based commission environment. - Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. - Leads the team in the completion of projects while keeping the focus on customer experience. - Communicate inventory needs to support the business goal. - Works with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully - Leads the team in daily maintenance of the store including restocking product, maintaining visual merchandising and cleaning. - Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily. - Under the guidance of the Retail Store Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times.

- Delivering a best-in-class brand experience to our guests through sharing technical product knowledge and supporting with problem solving - Building a strong understanding of our products and seamlessly weaving this information into guest interactions in an authentic way - Championing Arc’teryx as a brand ambassador both in-store and in the community - Developing your passions both in and out of the store with the support of the team - Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives - Providing feedback on merchandising and in-store experience to help drive sales - Maintaining an open, collaborative relationship with your team and store leadership

- Collaborate with store leaders to bring product strategy to life. - Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs). - Ensure execution of product actions (e.g., pull backs, consolidations, repricing). - Monitor product levels and communicate findings to support the sell-through strategy and optimal product availability for the guests. - Review and interpret daily business data and metrics to inform actions, for example analyzing product sell-through data to provide recommendations to store leadership regarding product focus or, for outlets, pricing. - Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training. - Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences. - Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members. - When serving as Supervisor on duty during store opening hours, I move dynamically and lead from the floor to ensure every guest receives technical product education and establish a world-class guest experience.

- Review athlete's tech functionality and store facilities to help troubleshoot, submit service tickets, and track ticket statuses. - Key holder for 13 million dollar store. - Ensure operational excellence. (Receiving cartons accurately, enforcing safety policies for day-to-day processes, and tracking athlete productivity and efficiency. - Focuses on replenishment on the sales floor and working on new products. - Point of contact/main leader for BOH (Back of House). - Reinforcing SRO (Stockroom Organization), through communicating expectations with the entire team on how to maintain cleanliness and overall organization. - Lead, inspire, and motivate the team by delivering excellent team captain hours. - Schedule, receive, and track all shipments from suppliers.

- Administer advanced cashiering tasks including all cash-related opening/closing duties, assembling/verifying cash deposits, counting tills, and ensuring that cashiers have adequate change on hand. - Support scheduling through zone chart report generation and identifying/aiding opportunities for daily athlete coverage. - Review athlete's tech functionality and store facilities to help troubleshoot, submit service tickets, and track ticket statuses. - Ability to perform standard cashier duties and resolve irregular or difficult transactions. - Perform other support tasks as required including but not limited to processing staff uniform transactions, answering telephone calls, ordering supplies, and submitting change orders.

- Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations. - Acts as a liaison during patient encounters by utilizing office policies and procedures. Greets each patient in a friendly manner and verifies that each patient's demographic and insurance information is correctly entered into the Practice Management System. - Schedules appointments and/or procedures by entering all relevant patient information in the Practice Management System to ensure proper preparation of the medical record and billing information prior to the time of appointment or procedure. - Interacts with practice employees, physicians, and others by obtaining and communicating essential data and assisting other team members to coordinate efficient patient flow through the practice.

- Examine tickets or passes to verify authenticity, using criteria such as color or date issued. - Maintain order and ensure adherence to safety rules. - Aid with patrons' special needs, such as helping those with wheelchairs. - Search for lost articles or for parents of lost children. - Assist patrons in finding seats, lighting the way with flashlights, if necessary. - Clean theaters, serve food, and cashier tasks.