Max Serrato

Paid Media Operations Manager @ Directive

About

I graduated from California State University Fullerton with a degree in business administration and a concentration in marketing. I work hard, and enjoy challenging myself to grow as an individual and learn new things. I make sure to do my best, no matter the activity, and get the job done; both on and off the clock. I hope to utilize my marketing skills in order to make a positive impact on a company.

Country

City

United States

Industry

Marketing & Advertising

Skill

Paid Media Advertising, Paid Social Media Advertising, Marketing Strategy, Digital Strategy, Microsoft Office, Team Leadership, Conflict Resolution, Customer Service, Interpersonal Skills, Inventory Management, Social Media, Customer Satisfaction, Public Speaking, Social Networking, PowerPoint, Management, Microsoft Word, Time Management, Leadership, Microsoft Excel

Experience

Paid Media Operations Manager

Directive

2023-7 - Present · 3 yrs 3 mos

Associate Director Of Strategy

Directive

2022-8 - 2023-7 · 1 yr

Associate Director of Paid Media

Directive

2021-3 - 2022-8 · 1 yr 6 mos

PPC Specialist

Directive

2018-2 - 2021-3 · 3 yrs 2 mos

Manager

The Movement

2014 - 2018-2 · 4 yrs

- Generate sales by utilizing promotions to increase impressions and click-through rate - Increased revenue through gathering and analyzing sales data to help forecast future orders and set price points - Implemented a “Daily Updates” accounting system to create a consistent balance between current inventory and incoming orders while selling products on multiple different on-line marketplaces - The voice of the business: ensure customers have a positive buying experience in order to generate consistent sales, clarify any questions, respond to any concerns, and learn from general feedback

Shipping Manager

The Movement

2011-9 - 2014 · 2 yrs

Orange County, California Area

-Box and ship products from many large action sports brands to customers all over the world -In charge of keeping inventory, as well as maintaining a positive experience for our customers

Assistant

Strahan Advertising, Inc.

2016-7 - 2017-8 · 1 yr 2 mos

- find engaging & relevant content for client's social media - conducted research for competitive analyses - catalogue & organize client content - assist with various tasks involving proofing, writing copy, & web design - worked on large-scale projects that included field research, Photoshop, and virtual reality