max porcaro

* Analysis of requirements planning and designing effective planning and optimisation solutions * Documentation of requirements and issues * Technical responsibility for the solution to be created within the project team in an Agile environment * User support under software system testing * Design and delivery of workshops and training sessions for our customers * Building lasting customer relationships * Intensive collaboration with colleagues from other countries

* Partner with Supply Chain Consultancies and hardware vendors to grow new business * Write and maintain sales documentation such as product overviews and customer case studies * Provide clients with consulting expertise and "best practice" recommendations. * Pre sales activities including evaluating customer requirements, product demonstrations and value assesments * Project manage and implement ISIS Warehouse Management System * First line support of local clients

* Implementation of Lawson M3 ERP software specialising in the areas of * o Order Management * o Pricing – Quote to Cash * o Supply Chain Management * Analyse customers’ requirements and deliver a wide array of consulting services and specific recommendations surrounding applications, technologies and tools * Provide clients with consulting expertise and "best practice" recommendations. * Write requirements specifications * Software Testing * Customer training * On-site support * Meet specified utilisation/revenue targets

* Pre- Sales Support * Respond to Requests for Proposal for prospects ranging in size from small business through to large projects such as the tender for Supply Chain Software for Coles-Myer * Provide unambiguous responses as we were accountable to the document * Liaising with the prospect to clarify complex issues * Interview key personnel * Break down requirements to specific and concise points for response * Site surveys of prospects warehouses and record site notes for reference * Document functional and technical requirements * Configure Supply Chain Software to demonstrate suitability to prospect’s needs * Present to prospect * Liaise with hardware partners when prospect requires a total solution * I developed a base RFP for prospects to assist them when tendering for Supply Chain Software * Provide Customer Training * Manage prospect information using Salesforce * Support Microsoft Partner relationships and oversee integration with Dynamics AX * Assist with marketing engagements * Perform speaking engagements such as Breakfast Seminars

* Working with complex ERP (MFG-PRO) * Analyse warehouse requirements * Write requirements specifications * Software Testing * Assisted with consolidation of New Zealand operations into Aust * Select shipping forwarder for export orders * Create RFP for Tender * Interview prospects * Select forwarder * Support warehouse management system

* Pre- Sales Support * Warehouse Management Systems Demonstrations * Warehouse Management Systems Implementation * Warehouse Management System Support * Application Testing * Project Management * Liaise with hardware partners

* Mentored & supervised team of implementers * Demonstrating the system to prospective clients * Simple on-site programming * Preparation of Test Procedures, Testing new system versions * Project Management * Providing general client support in relation to the use of the system * Train end users * Analyse customer requirements * Write detailed program specifications

* Responsibilities include: * Review, plan and optimise solution design. Develop WMS benefits realisation roadmap, monitor results and implement improvements based on technical configuration experience gained through previous deployments and industry best practice * Document and update business and technical requirements, issues and work instructions * Understand the effect of any WMS configuration change and how it relates to the warehouse and distribution operation e.g. physical layout, physical flow, systems process flows, people roles & responsibilities and staff rosters * Design and deliver workshops and training sessions * Complete SQL analysis and write queries and reports based on business needs * Provide on-site assistance before, during and after deployment.