Maximilian Mattei
Medical Surgical Sales Specialist West Region Manager @ DeRoyal
About
Sales professional with extensive experience improving client relationships and account processes to create business alignment and drive profitability. Salesforce reporting expert with outstanding data skills and the ability to develop and improve sales and customer success metrics. Thoughtful, strategic and results-driven with a focus on building sustainable client relationships and business processes which align with business strategy and regulatory guidelines. KEY COMPETENCIES • Customer Success / Sales • Salesforce Analytics / CRM / Performance Tracking • Sales Reporting / Data Analysis / Data Reporting • Advanced Excel / SQL / Database Analytics • Client Retention / Upselling / Cross Selling • Account Management / Account Operations • Client Training / Sales Training / Product Training • Relationship Management / Collaboration • Business Operations / Regulatory Compliance • Workflow Design / Process Optimization • Prospecting / Presentations / Closing • Streamlining / Efficiencies / Improvements
United States
Scottsdale
Medical Device
Medical Devices, Surgical Technology, Support Management, Salesforce CRM Analytics, Sales Enablement, SaaS Sales, Customer Engagement, Strategic Partnerships, Sales Management, Strategic Accounts, Customer Satisfaction, Director level, Software as a Service (SaaS), Enterprise Risk Management, Strategic Data Analysis, Collaborative Problem Solving, Business Analytics, Complex Analysis, Project Implementation, Risk Analysis
Experience
Medical Surgical Sales Specialist West Region Manager
Sales professional leading with a focus on growing and retaining S2S Global portfolio of medical devices to IDNs and health systems in the Western region. Responsible for developing and executing individual and regional sales strategics plans, while also collaborating with medical group sales teams representatives throughout the region. • C-Suite level presentations with purchasing, value analysis and other key heads of departments • Maintain and growing accounts focusing on existing and potential customers within IDNs and health systems. • Sales planning and execution developing and implementing sales strategies to meet targets. • Growth, forecasting and prospecting on a regional level.

Surgical Sales Representative - Spine
Phoenix, AZ
• Managed a large territory independently, ensuring all surgical cases were properly prepared and accommodating multiple same-day surgeries and surgeon preferences. • Developed strong communication skills by interacting daily with surgical staff and direct employee representatives.

Sales and Customer Success Manager
Arizona, United States
Work directly with business owners to increase brand exposure by developing traditional and digital marketing strategies using one of the world’s largest and most prestigious social media platforms. Oversee customer journey from prospecting to closing. • Work with existing accounts and prospect new clients to map out business strategy and create ROI strategies • Develop, present and negotiate proposals, and manage the delivery of integrated campaigns • Deeply analyze the competitive market and provide business insights to drive project scopes • Write and implement strategic marketing plans for 100+ business owners • Exceeded quota by 258% by end of Q3 FY 22/23, ranking highest on team for FY, and on target for FY 2024. • Running entire sales cycle, from prospecting to closing, for SMB and enterprise customers across medical industries. • Executed deals between $10,000 and $40,000 with an average deal size of $23,000, with a total life revenue of $350,000.

Customer Success Business Strategist
Phoenix, Arizona, United States
In charge of leading enablement and prioritizing large scale and critical companywide enterprise-level strategic initiatives for change management of the company for (GTM) go to market strategies, strategy development and customer engagement. • Responsible for partnering with C-suite Leadership, customer success, and business operations to define strategy, drive execution, and business impact. • Leads bi-weekly meetings with C-Suite, Program Managers and Product teams to drive margin growth strategies and technology software applications. • Created negotiation strategies with cross-functional senior leaders to maximize ROI and minimize company risk exposure. • Formed intake process to improve workflow processes, customer success strategy and overall health of current initiatives resulting in 25 million of growth for the company over Q3. • Makes trusted and actionable recommendations to the CEO and CIO pertaining to prioritization for all company strategic initiatives.

Customer Success and Client Experience Manager
Greater Phoenix Area
Hired, oversaw, and trained a SaaS B2B, client facing customer success team. Works cross functionally to continually develop clients by addressing complex issues relating to sales, client experience, account management and business development KPI’s. • Trusted internal advisor and business partner to Sales C-suite executives, CSM Senior sales leaders, and revenue operations teams for management consulting, resolving conflicts with customer relationships and operational improvements • Partnered with management, high performing reps, and key cross-functional partners to uncover business needs, design learning programs, launch, iterate, and measure impact. • Empowered to sign off and make decisions on sales, identifying risk and business strategy to improve processes, and customer loyalty margins. • Created performance tracker in Salesforce to improve sales reporting, transparency, and sales efficiency now used companywide resulting in 30 million in wallet share for the company. • Created and negotiated with 3rd party partners to maintain strategic sales partnerships and foster new sales growth.

Data Analyst, Controls and Governance Lead
Phoenix, Arizona
Proactively managed and improved corporate processes to align with government regulation. Streamlined business inefficiencies in collaboration with senior leadership including investigations, qualitative reporting and data discrepancies. • Collaborated cross-functionally with special investigations teams on cases relating to politicians and celebrities. • Analyzed monthly, quarterly, and annual controls and made recommendations to C-Suite on strategy alignment.

Data Analyst - High Risk Investigations
Greater Phoenix Area
6-month contract position. Utilized Excel and SQL extensively to analyze financial transactions in money laundering cases. • Identified a large money-laundering ring and extracted patterns from extensive data sets to identify 80+ more cases. • Streamlined data and processes, and reviewed 10+ years of raw data for reporting and compliance accuracy. • Extensive money movement experience with FINRA, ACH, Debit and Credit card processing and payment systems.

Enterprise Senior Sales Team Lead
Detroit, Michigan, United States
Sales-focused client facing team leader in SaaS Sales and sales operations. Championed broader thinking, innovation, and continuous strategic improvement. Personally achieved Top 1% of sales within a region of 10 teams and awarded top closer award. • Maintained client base of $150M made up of high-net-worth clients with complex financials and trained junior staff. • Built tight partnership with clients up to a year sales cycle to gain buy in, find financial needs and gain ROI. • Created situational playbooks and sales plays to expand the customer base • Analyzed financial data to design portfolios aligned with compliance reporting and margin regulations. • Created strategic sales models to engage more clients which resulted in total revenue growth of 10%.
Education

Criminology
Participated in the Center of Academic Excellence in National Security intelligence Studies. I spent a month in Africa traveling to multiple cities and countries to study the race, religion and democracy. This included meetings with Parliament officials, United States Consulate General and other high ranking officials.

Italiano
Lived abroad in Italy for several months to further round out my language skills, relations and partnerships with university's and students. In collaborazione con Wayne state university e Università di L’Aquila e Pescara. Ho studiato a Gagliano con gli studenti italiani. Ero insegnato solamente in italiano.
Maximilian Mattei's Contact Information
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