max deutsch

customer service coordinator

About

Coordinator of the Customer Service department at MAAP with a demonstrated history of working in the consumer services industry. Skilled in Customer Service, Interpersonal Communication and Customer Experience Management as well as Graphic Design and Photography. Professional with a Bachelor's degree focused in Communication Design from the Swinburne University of Technology.

Country

australia

City

melbourne

Industry

consumer services

Skill

customer experience management, interpersonal communication, customer service, graphic design, team leadership, sports photography, portrait photography, customer experience, packaging design

Experience

duty manager

cycles galleria

2018-7 - 2019-11 · 1 yr 5 mos

* Providing face to face customer service and selling of stock * Setting out daily schedules, ensuring all tasks are completed by staff * Managing, Ordering and Invoicing of stock * Initial opening of store and end of day reconciliation * Consistently within top 5% of employees for sales and email collection

sales assistant

smith street cycles

2015-12 - 2018-7 · 2 yrs 8 mos

* Selling of stock to customers in a face-to-face environment * Undertaking of minor repairs and initial diagnosis of incoming service bicycles * Invoicing of stock * End of day reconciliation * Top salesperson 2016 and 2017

marketing and design intern

little real estate

2017-3 - 2017-8 · 6 mos

* Involvement in creative projects within the Marketing Department * Shadowing each member of the Marketing Department to gain a deeper * understanding of their individual roles