
Maurizio Damilano
Director - Commercial Global Demand Management Lead @ MSD
About
Digital transformation and technology strategy leader with more than 15 years of international experience helping global organizations translate strategic ambition into scalable digital execution. My work sits at the intersection of enterprise strategy, technology governance, and portfolio leadership. I specialize in building the mechanisms that connect strategic intent to delivery — enabling organizations to transform complex priorities into transparent, value-driven technology investment portfolios. In my current role at MSD, I lead global digital governance and portfolio prioritization across the international commercial organization, supporting a complex technology investment landscape spanning more than 100 markets worldwide. I partner with senior leaders across Commercial, Compliance, Enterprise Architecture, and Data & Analytics to align strategic priorities with digital capabilities and ensure that investments deliver measurable business value. Over the years I have designed and implemented enterprise governance models, portfolio decision frameworks, and operating models that improve transparency, accelerate decision making, and strengthen alignment between business strategy and technology execution. My focus is always on simplifying complexity and enabling leadership teams to make better strategic decisions through clear portfolio visibility and data-driven insights. Earlier in my career I held multiple leadership roles across digital innovation, agile transformation, and global program delivery, driving initiatives related to advanced analytics, AI/ML, omnichannel engagement, and cloud-based platforms. I am particularly passionate about helping organizations operate with an enterprise mindset, connecting strategy, innovation, and operational excellence to create sustainable transformation at scale. Core areas of focus • Enterprise Digital Strategy • Technology Investment Governance • Portfolio & Value Management • Strategy-to-Execution Operating Models • Cross-Functional Transformation • Executive Decision Frameworks • AI, Data & Cloud-enabled innovation I enjoy working in complex international environments where technology, strategy, and leadership intersect to solve meaningful challenges.
Switzerland
Lucerne Metropolitan Area
Pharmaceuticals
Strategy alignment, Strategy execution, Investment decision, Team leadership, Gestione team, Competenze analitiche, Strategia, IT Strategy, Change management, Data driven decision making, Innovation Management, Scaled Agile Framework, Agile Methodologies, Digital Transformation, Business Analysis, Project Management, IT Risk Management, IT Consulting, Portfolio Management, Technology Consulting
Experience

Director - Commercial Global Demand Management Lead
Lucerne, Zurich, Switzerland
Director responsible for Global Digital Strategy Execution and Portfolio Governance across MSD’s international Commercial organization. I translate enterprise strategy into a prioritized technology investment portfolio across 100+ markets, designing governance frameworks that enable leadership to align digital initiatives with business value. My focus is connecting strategy to execution by building transparent portfolio governance, data-driven decision frameworks, and scalable operating models that support global digital transformation.

Ass. Director - Commercial IT Global Demand Management Lead
● Shaped and led a cross-regional, cross-functional HH IT Demand Management community, improving collaboration efficiency by implementing kanban practices, resulting in a full visibility of Market Demand across 6 Regions.. ● Collaborated with Global, Regional Business, and HH IT Leads to prioritize demand based on impact metrics, leading to a better alignment of IT products and services with business outcomes. ● Provided demand overviews and metrics at key review meetings (QBRs, LT reviews), aligning over 500 initiatives with strategic goals and establishing feedback loops that accelerated decision-making by 60% and improved alignment in quarterly reviews. ● Standardized demand data attributes for organization-wide metrics, implementing 5 Dashboards for different personas. ● Collaborated with divisional architects and portfolio managers to ensure global alignment, reducing misalignment issues and fostering cross-functional collaboration.. ● Defined and launched a unified entry point for Demand Capture, enhancing user experience and improving demand submission accuracy by 100%, leading to streamlined demand visibility. ● Onboarded six regions (excluding the US) into the new governance framework, achieving 70% regional adoption and strengthening consistency in demand management practices. ● Developed a Change Management and Communication plan impacting over 300 stakeholders, resulting in a seamless governance transition

Ass. Director - Business Technology Partner Global Oncology
Zurich, Switzerland
● Design and CoCreation of Global Oncology OKRs with multiple Business organizations and IT HH Value Teams to ensure alignment and agree on expected outcomes ● IT Business Partner for the EUCAN Oncology organization focusing on Customer Experience, Account Management, Advanced Data & Analytics, Experimentation and Innovation with external and internal partners ● Member of the MSD EUCAN Oncology Leaders Forum, representing Technology in order to create synergies and find opportunities between Business Leaders and IT Value Teams ● Proactively engaged with the 6 most important markets in the Region to discuss Oncology Digital and Data strategy with Market cross functional team, IT, CMO, CDO stakeholders to create brand/indication Roadmap ● Developed and led the Global to Local tribe with the aim of simplify the IT Data and Digital activities at Enterprise level avoiding duplication of work (Product realized with +15 markets, 3 Franchises and 1 Value Team onboarded in 6 months) ● Created a network of IT leaders in EUCAN to agree on common objectives for Oncology and streamline processes and demand management focusing on business outcomes and value realization (6 big markets + MER region). ● Partnered with Oncology Global team, GP&I and many others internal stakeholders to define and design the experiment on advancing the Multidisciplinary Tumor Boards (NextGenMDT) leveraging integrated Data sets - 6 Oncologists engaged with Design Thinking approach and 1 partner identified to realize a first MVP within 6 months exploiting the possibilities of AI and ML

IT Digital Lead
Rome Area, Italy
● Responsible for IT Digital and Innovation area ● Responsible for IT Country Portfolio and Budget ● Led Agile transformation of Local IT in order to strengthen the partnership with Business Operation and Business Units in the Company (7 Agile Team created and coached in 3 months). ● Leading a team of 5-7 people (Agile Developers, DevOps, Scrum Master) ● Product owner for PaaS and Devops platform for Application architecture and CI / CD application. Reduced web development time to market from 6 months to 3 weeks. ● Managing Digital activities related to Cloud (AWS / CloudFoundry), Automation, Web/Mobile apps development, Marketing Automation, Omnichannel marketing with experimental use of AI and ML. Ensured migration and standardization ● SME on Agile (Kanban/Scrum) adoption and framework (SAFE) ● Responsible for IT Change Management in Italy

IT Digital Transformation Program Manager
Paris Area, France
● Leading multiple Global projects with cross-functional teams across countries and business units (Marketing, Multi Channel, Medical Affair, IT, Global Business) ● Managing innovative activities related to Artificial Intelligence, Machine Learning, Digital Analytics, Marketing automation ● Partnering with Marketing and Global Platform to drive an Agile reorganization ● Agile Project Management with Design Thinking and Customer Centricity approach ● Budget planning, forecast and vendor management ● Helping and Driving the Business to transform the way of interacting with customers in a fast-paced environment.

IT Business/Technical Analyst - Project Manager
Rome Area, Italy
● Responsible for IT country portfolio ● Managing Digital activities related to Artificial Intelligence, Machine learning, Cognitive computing, Cloud, Websites, Mobile App, Virtual Congresses, Collaboration tools. ● Main partner for local business for Digital company activities ● Working with global IT Hubs across the world ● Vendor management (20+ local or global providers) ● IT Risk Management and SDLC expert ● Budget management and planning

Digital User experience designer
Rome Area, Italy
●Responsible for User Experience and Information Architecture for several public and private organizations (Inail, Guardia di Finanza, Inps, Enel) ● Oversee Customer testing, Visual Design and Software development. ● Responsible to design websites, Mobile application, intranet and social network. ● Responsible to gather requirements from clients and participation on functional analysis

Front End Developer
Rome Area, Italy
● Responsible for Web Design and Front-End development for several public and private organizations (Enel, Guardia di Finanza, AgID, Ministero dei Beni Culturali, Guardia Costiera) ● Focus on Responsive Design and software development through different programming languages, CMS and Platform

Web editor, Literary consultant
Castelvecchi agency
Rome Area, Italy
Literary consultant internship. Texts evaluation, editing, evaluation forms writing and web editing. Web site manager
Maurizio Damilano's Contact Information
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