Mauricio Dall' Acqua

Responsible for Regional Shared Services, managing all IT operations. Planning, operation and management of information technology area and IT projects, working in coordination teams, resources and time by following the rules and policies. Alignment of the technological development required for the Group and business goals. Establishment of policies for information security in accordance with the directives of the Group, ensuring confidentiality and accessibility of systems. Responsibility for all telecommunications management, working on developing standards, technological innovation, improved communication, security, etc. Planning and implementation of IT investments, controlling IT area costs. Search the best use of the tools implemented in the region, taking advantage of the opportunities and proposing improvements, according to global standards. Providing a good and reliable IT service for the region. International representation of IT global projects ERP Microsiga Protheus Implementation

Accountable for leveraging information technologies within the business to advance business performance, support strategic and tactical project and enhance end user customer satisfaction. Responsible for managing IT budget, assessing business needs, allocating resources and providing services in the development and implementation of immediate and long-term business integration plans that support the business. Aligned IT investment with Business priorities to support Investiments and comany grouth. Responsible for SAP implementation and maintenance.

Managed a total of 11 employees Managed an annual expense budget of US$ 500.000 regarding Capital and contracts Expenses. Direct report to the IT Regional Director, been responsible for managing and planning of all IT Services (Helpdesk, Systems, Applications) . Leader of the spin-off project from Lucent Technologies IT infrastructure to a new IT infrastructure as a new company, been responsible for the development of Avaya IT Team organization, vendors contracts changes, Helpdesk, Outsourcing, hardware maintenance, Local and International circuits. Leader Brazil of SAP implementation. VoIP Implementation using International data circuits channels reducing costs of 54% (US$ 238K / Year) in calls costs. Wireless Network implementation in the São Paulo office and Rio de Janeiro branch obtaining savings in the cabling and providing mobility. VPN implementation using Avaya Technology in the Remote Offices . Regional coordination of transferring IT infrastructure from the Corporate University outsourced by Accenture.

Assist Marketing & Marketing Operations personnel in use and development of processes and computer systems. Provide leadership and guidance in the areas of process and systems reengineering. Leader Brazil of ERP (BAAN) implementation. Represent CALA in the Supply Chain Management implementation. Lead process improvement within Brazil Marketing & Marketing Operations. Represent Brazil in Information System related issues. Manage office automation equipment additions, capacity planning, upgrades and replacements. Analyze existing process fro process improvement: - Establish R&D Investment Control Process Initiative - Lead Business Planning Improvement process initiative - Lead Initiative of compliance with Internal Control & Auditing Standards Update and Management of order and sales forecasts on a weekly basis, interfacing with sales, contract management and proposals.