Mauricio Galindo, MBA

- Reporting to the EVP of Latin America and Global Chief Commercial Officer - Responsible for business development activities in 10 countries in a $1B USD region - Led a staff of 140 employees including key account managers, field sales staff, regional account managers, product leaders and sales excellence - Reorganized and implemented new BD sub regions focused on strong product development - Member of LATAM Board - Implemented sales monitoring tools designed to improve sales performance visibility - Restructured account management program

- Responsible for $150M + PL of Colombia and Ecuador - Spearheaded M&A of large perishable company in Colombia - Opened Ecuador operation including Guayaquil and Quito offices - Led staff of over 800 employees located in 9 locations - Grew Contract Logistics operation by 800% in 4 years - Obtained Authorized Economic Operator certification - Opened first sustainable Contract Logistics operation in Latin America Region - Top 3 global ranking in employee engagement - Locally Integrated global acquisition of High-Tech logistics company - Board of director member of logistics industry association (FITAC) - Obtained ground license from the ministry of transport - Awarded supplier of the year by a major automotive customer

- Responsible for PL operations of the Miami branch - Led staff of over 50 FTE´s - Grew revenues by 30% YOY - Improved productivity by average of 17% each year - Secured first Contract Logistics pick and pack operation for branch

- Responsible for route development activities between USA and Latin America Region - Supported and advised US and LATAM branches on pricing and operational strategies - Consulted with the America´s CEO on major opportunities for the lane - Developed and recruited Latin America agents

Direct a team of over 40 sales professionals including Country Sales Managers for Central America, South America and Caribbean. In addition, responsible for developing business for the North America and Latin America trade lane. Develop sales strategy for the region, and for each country with Country Sales Manager and Country Manager, including the development of new product and services. Member of the LATAM regional business development board which implements business development policy and procedures for the region. Coordinate with logistics engineers to develop supply chain solutions to current and potential customers in key sectors such as technology, automotive, consumer and retail, industrial and energy. Drive training and development of sales staff including professional sales skills, negotiation and presentation along with developing career paths for sales professionals. • Implemented sales strategy focused on developing new products and services for existing customers and driving sales to new customers by leveraging company’s geographic, sector and product strengths. • Reorganized sales force by focusing on the standardization and improvement of key areas such as recruitment and development, customer satisfaction, execution and monitoring of sales strategy. • Developed and implemented strategy to obtain timely feedback from customers in order to improve overall customer satisfaction.

Expatriate assignment accountable for P&L operation of Chile’s business unit covering 6 offices in Chile. Responsible for all areas of the business unit including marketing, sales and finance. Part of the Regional Committee responsible for the development of new Multi Country Latin America region. • Lead business unit turnaround by focusing on improved processes, low employee turnover, customer retention, and aggressive cost cutting and financial controls. • Lead Lean Six-Sigma implementation which reduced costs by 30% and increased productivity by 15% during first year of implementation. • Restructured business unit which decreased PC by 25% and SGA by 45% focusing on consolidating operational areas and aggressive cost cutting of supplies. • Developed new trucking and customs brokerage services which aided overall revenue growth of 15% YOY average. • Reduced overdue receivables to fewer than 20%for accounts past 30 days. • Reduced voluntary employee turnover to less than 2% focusing on career development, employee recognition, and cross-training. • Created business planning and intelligence position locally to aid in revenue control and market intelligence for proper strategy planning. • Key projects implemented: Technology warehouse, mining and energy freight management operation, and new CITRIX operating system.

Promoted to start up sales and marketing activities for newly opened business unit of Colombia. Expatriate assignment aimed at implementing current corporate sales policies and procedures for local business unit focusing on securing corporate accounts, establishing and developing sales force, development of new products and services, and marketing initiatives for the Bogota, Medellin and Cali commercial offices. • Created and implemented new corporate business development culture in newly acquired business unit. Focused mainly on internal set up and procedures. • Implemented corporate sales policies increasing revenues by 20% YOY. • Created Quarterly Business Review program for top accounts focused on receiving timely feedback and developing new business opportunities. • Led training of corporate CRM program aimed at improving customer relationships and sales pipeline. • Established centralized inside sales position in order to remove administrative responsibilities from sales executives that improved quote time to customer. • Initiated commission plan for account executive increasing motivation and recruitment.

Promoted to Account Executive from operations with objective to increase revenues with current customers and target accounts. Main focus was domestic and international forwarding services.

Worked on the Royal Caribbean Cruise Lines account coordinating international and domestic transportation of cruise line provisions for hotel, food and beverage, and engineering departments. Promoted to Transportation Lead after first 12 months and was made responsible for cooler operations handling fresh and frozen foodstuff. Transferred by VP of Miami to domestic operations in order to improve operational performance in the core business of the company which focused on freight operations within the US and Puerto Rico. Participated in sales meeting on day off in order to communicate operational topics, receive feedback from sales staff on operational performance and learn the sales area of the business.