maurice glatzhofer

cluster revenue manager

About

I am a very approachable and hardworking individual who thrives on improving individual and team performance by creating a great team atmosphere and constructive individual coaching. With over 18 years of airline experience, plus 1 year hotel revenue management I have, a good sense of humour and common sense I have good transferable skills to be a perfect fit in any industry an am available for new opportunities and am happy to bring my knowledge and experiences across to different fields or industries. I am driven to perform better today than yesterday and improve tomorrow again over today.

Country

united kingdom

City

letchworth

Industry

hospitality

Skill

airlines, tourism, travel management, amadeus, business travel, ticketing, account management, customer service, travel technology, aviation, online travel, sabre, management, hotels, leisure travel, revenue analysis, negotiation, yield management, b2b, sales, sales management, business strategy, new business development, budgets, galileo, sales operations, sales support, english, customer relations, team leadership, team management, problem solving, leisure, hospitality industry, contract negotiation, team building, business planning, key account management, hotel booking, airline ticketing, flights, airline management, budgeting, start ups, coaching, competitive analysis

Experience

cluster revenue manager

amaris hospitality

2020-1 - Present · 6 yrs 9 mos

sales manager

totalstay group

2009-5 - 2012-8 · 3 yrs 4 mos

Maxamising sales and revenue within the Benelux territory through travel agency visits, both leisure and business, attending trade conferences and holding workshops. In my second full year at Totalstay our team managed a 40% revenue increase.

emea

delta air lines

1996-4 - 2008-12 · 12 yrs 9 mos

This role was a dual role. The GSA support role was to offer support to our off-line offices. This was in a business wide field: fare recalculations and ticketing advise, frequent flyer and general policy questions as well as preparing and sending out revenue reports and corporate contracts through Delta in-house systems. In the GDS role I was the first point of contact for GDS providers when there were discrepancies between the GDS and Delta reservation system. I would identify the cause of the discrepancy and advise the GDS provider of the correct booking process, while fixing the booking when possible.

senior revenue management analyst

monarch airlines

2012-8 - 2015-4 · 2 yrs 9 mos

Maxamising revenue for my portfolio. In this role I mostly used the Revenue Management system AirRM. Through the use of business rules, I would run my scopes to pick out those flights that were performing stronger or weaker to either push for more volume or yield. I truly enjoyed this part and hold the record of revenue earned on a single flight.

revenue manager

monarch airlines

2016-5 - 2017-9 · 1 yr 5 mos

Monarch is the UK's longest-established, privately owned travel group. The company includes a scheduled airline, in-house tour operator and an award-winning engineering division. Flying from 5 UK bases, London Gatwick, Birmingham, Manchester, Leeds-Bradford and Luton where it is headquartered; the airline offers 7million sector seats to leisure destinations. The tour operating division offers package holidays across the airlines scheduled network focussing on beach, city and ski breaks.Unfortunately we are unable to answer customer service enquiries on LinkedIn, however telephone and email contact details can be found at www.monarch.co.uk, or you can contact us on Twitter, @Monarch or Facebook.

cluster revenue manager

hilton worldwide

2015-4 - 2016-4 · 1 yr 1 mo

Maxamising revenue for my portfolio of hotels in Italy, Turkey, Russia and UK. At Hilton I worked on a new Cluster Revenue Management model, using GRO as our revenue system. Despite the challenges in some of the markets I managed to get positive results for my hotels.