Maurice Bosse

• Leading the development of a monthly briefing note to the Deputy Minister in preparation for her bilateral meeting with the CBSA President, requiring departmental-wide coordination to ensure that key elements are accurately captured and communicated. • Leading on the development of various corporate initiatives, including responding to requests under the Access to Information Act, preparing departmental reporting input, and developing responses to ministerial correspondence. • Supporting senior analysts in the development of policy products in support of the legislative advancement of the Public Complaints and Review Commission Act (formerly Bill C-20), including writing speeches for Members of Parliament, preparing Cabinet documents, and supporting documents for Parliamentary Committee appearances (presentations, clause-by-clause, Questions & Answers, etc.). • Supporting the development of various border-related policy products, including briefing notes, Memoranda to Cabinet, Treasury Board Submissions, and budget requests. • Developing and maintaining internal and external working relationships with stakeholders and partners, including Public Safety Portfolio, NGOs and U.S. law enforcement partners, on various border-related issues such as CANUS border law enforcement, immigration, and Indigenous border crossing issues. • Developing and delivering training on information management best practices and system utilization. • Volunteering on the Workplace Wellness Committee to organize health-focused events and develop resources that support workplace wellness.

•Was responsible for promoting and selling solar energy solutions to residential clients. •Identified and prospected potential customers through lead generation, cold called, and networked to build a strong client base. •Presented product demonstrations and explained the benefits of solar energy, including cost savings, environmental impact, and available incentives or rebates.

•Planned and organized daily painting tasks by reviewing work orders and preparing required materials and equipment. •Mixed, applied, and finished paint coatings to vehicles and fleet equipment to specification, ensuring consistent color match and durable coverage. •Maintained accurate inventory of paints, solvents, and supplies; reordered stock to prevent shortages. •Followed safety procedures and maintained a clean, organized workspace to meet regulatory and shop standards. •Worked effectively in a fast-paced environment while maintaining strong attention to detail and high-quality workmanship.

• Greet customers and offer excellent customer service from intake to release of their vehicles • Determine and diagnose car issues based on customer description and vehicle condition • Translate customer-reported problems to actionable work orders for technicians to complete • Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements. • Order necessary parts from suppliers and double-check that they are delivered to technicians • Ensure that automotive work provided to customers meets company quality standards • Invoice and collect payment from customers for services rendered • Handle and resolve customer complaints regarding services • Maintain customer records and enter data into computer databases • Updates job knowledge by participating in educational opportunities; reading service publications.

• Review work orders and discuss work with supervisor • Test and adjust repaired systems to manufacturer's performance specifications • Perform scheduled maintenance service • Promote the sales of appropriate services • Coach and instruct apprentices • Advise customers on work performed, general vehicle condition and future repair requirements • Updates job knowledge by participating in educational opportunities; reading service publications

• Review work orders and discuss work with supervisor • Inspect motor in operation, road test motor vehicle, and test automotive systems and components using computerized diagnostic and other testing devices to diagnose and isolate faults • Test and adjust repaired systems to manufacturer's performance specifications • Perform scheduled maintenance service, such as oil changes, lubrications and tune ups • Promote the sales of appropriate services • Coach and instruct apprentices • Advise customers on work performed, general vehicle condition and future repair requirements

• Review work orders and discuss work with supervisor • Test and adjust repaired systems to manufacturer's performance specifications • Perform scheduled maintenance service • Promote the sales of appropriate services • Coach and instruct apprentices • Advise customers on work performed, general vehicle condition and future repair requirements