Maulik Bawani

Leading ServiceNow's Solution Consulting function across three go-to-market segments Mid-Market, Commercial, and Partnerships, spanning 24+ strategic and regional partner organizations. I own the end-to-end presales strategy and execution for these segments: building and scaling high-performing solution consulting teams, driving strategic deal pursuits, and ensuring every customer engagement is outcome-led, value-driven, and aligned to ServiceNow's platform vision. Key responsibilities and impact: → Built and manage the solution consulting team supporting mid-market, commercial, and partner-led sales motions across India, coaching solution consultants into trusted advisors who lead with business outcomes → Partner closely with Sales leadership and Account Executives to drive aligned account planning, opportunity strategy, and pipeline acceleration across segments → Lead strategic deal pursuits for complex, multi-stakeholder opportunities, delivering executive-level solution presentations, value assessments, and proof-of-concept engagements → Drive cross-functional collaboration with Product, Marketing, Enablement, and Customer Success to ensure GTM programs are aligned with India's regional growth priorities → Champion ServiceNow's AI-enhanced platform capabilities across customer and partner ecosystems, positioning workflows, CRM, and industry solutions for enterprise digital transformation

I owned and managed all regional presales engagements for North and East India. Primary goal was to drive the GTM of SAP S/4HANA Cloud ERP and achieve regional business targets. I owned end-to-end deal cycle starting from deep discoveries, solution presentations, solution demos, solution architecture and the art of possible. While owing the presales revenue targets I played integral role in territory and account planning, GTM motions and focused account strategies. Partner and alliances collaboration was an integral part of every engagement. I led complex engagements bringing in solution specialists and ecosystem team members as required. Role also empowered me to be the trusted advisor to CXO offices on their digital transformation journey. Being trusted advisory meant solutioning not just for current needs but crafting scalable solution strategies and solution architecture for growth into the future. I was part of the regional team that consistently overachieved our targets.

Presales Specialist for SAP Hybris portfolio. Designing Solutions and providing Solution Architecture along with Memorable presentations and demonstrations of Hybris Sales Cloud, Hybris Service Cloud and Hybris Marketing Cloud.

Managing CRM Cloud presales activities along with Project Management. Heading the Presales for Oracle Cloud CRM offerings for ME, India and APAC region.

I have worked on multiple Fusion CRM Implementations as Consultant, Offshore Lead and Senior Consultant. I take care of Oracle CRM SaaS Technology PreSales and have sufficient knowledge about: Oracle Sales Cloud - Fusion CRM Oracle Service Cloud - RightNow CX Oracle SRM Oracle Certified Fusion CRM Implementation Speciatist - Oracle Fusion Customer Relationship Management 11g Sales Essentials

Statistical Analysis, Data Trends, Validation, Automation, Client Communication, Reporting, Macro Development