matthew grant

* Manage and maintain all minibars * Enter daily sales transactions using MCS software * Manage and oversee stock room * Prepare order forms using JIT inventory strategy * Conduct monthly inventory check * Research new products (both alcoholic & non-alcoholic beverages, snacks, amenities, etc.) * Merchandising design and display * Plan and conduct periodical quality control duties * Advise upper management on highest revenue-generating products * Train new hires for minibar department * Ensure the highest level of guest experience

* Seek and identify prospective clients * Recruit and qualify prospective new hires * Pitch prospective clients using psychological sales tactics * Plan and execute marketing events * Conduct interviews and train new hires * Lead and manage a team of sales counselors * Present reports on daily conference calls to senior management * Customer service duties (answering telephone inquiries, taking guests on tours of facilities, resolving customer concerns, etc.)

* Identify and solicit potential clients * Conduct Sales Transactions * Inform clients regarding various promotions * Conduct intraday performance checks for field managers' reports

* Analyze market trends & resolve customers' business needs * Evaluate clients' business' total revenue in comparison to expenses * Provide clients with expert business solutions advice based on industry trends * Conduct team workshops and seminars within the office to promote and improve productivity * Plan and execute meetings with current and potential clients * Maintain a high level of personal sales production * Act as a customer service ambassador for all clients and merchants * Manage clients' accounts (including: sales & customer service) within geographical territory