matthew triveri

About

Matt is a hospitality leader with a proven track record in results both financially and with people development. Matt brings creative thinking, team building, top line expansion, and coaching to his teams with a major focus on execution that allows the business to thrive for the long and short term.

Country

united states

City

new york

Industry

hospitality

Skill

hospitality, food and beverage, restaurants, leadership, menu development, banquets, customer service, microsoft office, hospitality industry, fine dining, hospitality management, cocktail infusions, microsoft excel, guest service management, conflict resolution, microsoft word, hotels, powerpoint, micros, culture change, wine, new restaurant openings

Experience

host and cashier

nittany lion inn

2011-6 - 2011-8 · 3 mos

from wing clipper to kitchen key holder

buffalo king wings and things

2004-2 - 2009-3 · 5 yrs 2 mos

service and wine director

gladstone tavern llc

2015-6 - 2015-10 · 5 mos

I learned from an independent operator/chef. This restaurant was a genuine seasonal and ingredient driven concept. I was exposed to and learned a lot about food. This was an independent environment that taught me a lot about every aspect that is taken care of in house without a major backing.

assistant restaurant and bar manager

nittany lion inn

2013-11 - 2015-6 · 1 yr 8 mos

supervisor of outlet operations

nittany lion inn

2011-8 - 2013-11 · 2 yrs 4 mos

* Responsible for operational management of two restaurant outlets, room service, and banquet bars with over $2.5 million in annual revenue * Encourage and monitor up to 25 employee * In charge of hiring for two restaurant outlets and in room dining * Complete liquor, beer, and wine orders on a weekly basis * Ensure proper training of all line level employees * Generate staff schedules for Whiskers Lounge based on rooms forecast and in house events * Created and implemented two Food and Beverage internship programs * Created design and execution of two new menu designs for both outlets * Manage alcohol risk and resolve service failures * Utilize guest feedback to improve the overall customer experience * Created a server closing system to ensure proper closing tasks are done. This has increased efficiency and morale. * Resolve internal and external conflict * Created and implemented a server training manual * Hire and train new staff

regional director | district general manager

del frisco's restaurant group

2017-1 - 2019-4 · 2 yrs 4 mos

* Took over our flagship restaurant with two straight years of negative sss growth and turned it positive in year one. Followed year one up with 7% sss and year two with an 8% sss growth on top of that to account for the restaurants busiest year ever. * 2017 General Manager of the year. * Training store for over twenty GMs/ECs/Managers/Sous Chefs. * Increased Guest Satisfaction scores 7% overall. * Mentor General Managers throughout the company. * Assembled the best team of human beings in all of NYC! * Humbled by the accomplishments above they are not my own, they belong to everyone who I work alongside that trusted the process and worked their tails off.

Education

shawnee high school

2005-1 - 2009-1 · 4 yrs 1 mo

sommelier

the pennsylvania state university

2009-1 - Present · 17 yrs 9 mos

Fraternity Rush Chairman: Served as head rush chairman for five straight semesters. Doubled recruitment numbers in my first and second terms and created a standardized rush process which has continually served to recruit the quality and quantity of member that we strive for. Special Events Chairman: In charge of planning and executing events such as our One Hundred Year Anniversary and our bi-annual Dated Formal. Activities and Societies: Sigma Pi Fraternity International