Matthew Kader

Developed and launched RokHardBody, a premium fitness brand specializing in high-quality supplements, lifting footwear, and apparel designed for athletes and fitness enthusiasts. Directed marketing strategies, including influencer partnerships, social media campaigns, and digital advertising to expand brand reach and awareness. Managed product development from concept to market launch, ensuring exceptional quality and alignment with customer needs. Oversaw daily business operations, including sales management, customer relations, and team leadership. Cultivated a strong online presence for RokHardBody through engaging content, brand storytelling, and collaborations with fitness professionals. Achieved significant growth through innovative product lines, including lifting shoes manufactured in Italy and plant-based supplements. Key Achievements: Introduced the world’s first high-top lifting shoes for both men and women with a lifetime warranty. Built a loyal customer base and established RokHardBody as a trusted brand in the fitness community. Successfully managed partnerships with influencers and fitness models to boost sales and brand recognition.

• Driving high-value sales through strategic clienteling, personalized outreach, and VIP relationship management. • Creating structure and operational efficiency within the Las Vegas boutique to elevate team performance and client experience. • Collaborating directly with regional leadership to refine sales strategies, optimize staffing, and enhance boutique operations. • Implementing client development systems that emphasize data capture, follow-up, and luxury service consistency across locations. • Representing the Philipp Plein brand with elevated presentation, leadership, and a focus on measurable growth.

Managed daily operations of the Women's Shoes and Kids' Shoes departments, including staff scheduling, training, and performance evaluations. Provided exceptional customer service by understanding client needs, offering personalized recommendations, and ensuring a high level of satisfaction. Analyzed sales trends and department performance to develop strategies for achieving sales goals and improving profitability. Maintained inventory accuracy by conducting regular stock counts, overseeing restocking, and ensuring product availability. Collaborated with visual merchandising teams to create appealing displays that aligned with Nordstrom’s brand standards and drove sales. Trained and mentored sales associates to enhance product knowledge, customer engagement, and overall team performance. Achieved "Pacesetter" status by consistently exceeding sales goals and delivering top-tier performance within the department.

Managed membership accounts, including handling cancellation requests and implementing retention strategies to reduce churn. Conducted detailed account reviews to address member concerns and provide tailored solutions to retain memberships. Collaborated with the sales and customer service teams to create initiatives aimed at improving member satisfaction and loyalty. Assisted members with billing inquiries, account updates, and service adjustments while ensuring timely and accurate resolution. Maintained accurate member records and reports to monitor retention metrics and identify opportunities for improvement. Delivered exceptional service by proactively addressing issues, resolving complaints, and building lasting relationships with members.

Currently pursuing an Associate Degree in Criminal Justice with a focus on legal research, civil litigation, and criminal law. Actively building a foundation for law school to achieve my goal of becoming an attorney. Relevant coursework includes Legal Research, Criminal Law, Civil Litigation, and Criminal Procedures.