Matthew Hopper

Customer Success Manager @ Carahsoft

About

A highly analytical, resilient, and customer-centric professional with 5+ years of Sales and Marketing experience. Skilled in building strong client relationships, analyzing data, and providing tailored solutions to drive customer success. Experience in Quality Assurance, Marketing Analytics, and Customer Success. Career highlights include: • CompTIA Security+ Certified • Completed Cyber Security Certification at Google. • Achieving top 15 in overall lead generation five years in a row amongst all employees • Developing impactful ad campaigns on Instagram and Facebook during my tenure I look forward to connecting with you!

Country

City

United States

Industry

Computer Software

Skill

Leadership, Customer Engagement, Business Development, Customer Satisfaction, Upselling, Partner Relationship Management, Key Performance Indicators, Oral Communication, Business Reviews, Business-to-Business (B2B), Management, Customer Support, Policies & Procedures, Computer Technology, Troubleshooting, Customer Service, Documentation, Communication, Time Management, Problem Solving