matthew hochadel

Approach and engage customers while displaying and selling products in a convention setting Attend and help with convention set up and take down Update and relay information to customers via social media Promote products through social media and word of mouth advertising Connect with local professionals and secure company development

Coordinate with other staff members to provide exemplary customer service -Create a personal experience with customers by talking on a one on one basis -Emphasize time management to ensure deliveries are made in a timely fashion. -Drive sales by effectively providing the customer with knowledge of products and service -Communicate effectively with dispatch to ensure timely and accurate deliveries of products and services.

Maintained active awareness of environmental and man-made safety hazards -Communicated all problems/potential problems to managerial staff verbally, through written reports, and field notes -Provided detailed and accurate medical care to employees and staff in emergency situations -Learned and updated safety practices and procedures to ensure employee safety in plant environment -Collaborated with contractors, management, patrols, police, fire rescue, emergency rescue, and outside agencies to ensure safety, integrity, and stability are maintained on day to day basis -Developed a document format to help organize day to day patrols and investigation procedures

Related to consumer needs and ideas for product’s and services that would benefit their shopping experience. -Expressed ideas and actions to be taken to provide for a more well rounded customer experience with management. -Familiarized myself with product information to provide a more knowledge based customer service experience. -Participated in Wegman’s community building events and corporate challenges. -Executed cross departmental quality assurance. -Adopted various skills and roles to fill needs of store and management.

worked alongside students fraternities and the athletic association as a peer educator. Double majored in both Psychology and Criminal Justice to round out my knowledge of deviant behavior and societal studies to better incorporate a more well rounded approach for people on people interactions. Activities and Societies: Peer Educator for the Bacchus Network for alcohol abuse

Studied social sciences, deviant behavior, psychology and public speaking/relations as well as focusing in security measures and administrations. Activities and Societies: N/A