matthew garrett

matthew garrett

director of information technology

About

Experienced Leader in the information technology and services industry. Skilled in Technical Support, Process Improvement, Customer Experience, E-commerce, ITIL, Team Building, and Data Centers.

Country

united states

City

wayne county

Industry

electrical/electronic manufacturing

Skill

leadership, process improvement, call centers, system administration, team leadership, cloud computing, troubleshooting, team building, networking, vendor management, linux, technical support, e commerce, security, it management, customer experience, sql, business analysis, virtualization, operating systems, data center, call center, windows server, html, windows, business process improvement, contact centers, tcp/ip, itil

Experience

amazon

na regional manager, remote client services

amazon

2008-10 - 2012-1 · 3 yrs 4 mos
amazon

it manager

amazon

2004-5 - 2008-10 · 4 yrs 6 mos
marshall university joan c. edwards school of medicine

technical support assistant

marshall university joan c. edwards school of medicine

1995-1 - 1999-1 · 4 yrs 1 mo
peak systems, inc.

it support consultant

peak systems, inc.

2013-2 - 2014-2 · 1 yr 1 mo
amazon

field technical lead, virtual call center

amazon

2012-1 - 2012-8 · 8 mos
amazon

it support technician

amazon

2001-7 - 2004-5 · 2 yrs 11 mos
west virginia office of technology

director of client services

west virginia office of technology

2014-3 - 2018-11 · 4 yrs 9 mos
the fyffe jones group, ac

technical support technician

the fyffe jones group, ac

2000-1 - 2001-7 · 1 yr 7 mos
robert c. byrd institute for advanced flexible manufacturing (rcbi)

it support technician

robert c. byrd institute for advanced flexible manufacturing (rcbi)

1999-1 - 2000-1 · 1 yr 1 mo
service wire company

director of information technology

service wire company

2018-11 - Present · 7 yrs 11 mos

Education

marshall university

marshall university

1994-1 - 2000-1 · 6 yrs 1 mo

matthew garrett's Contact Information

Email

******@***.com

Phone

(**) *** ****

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