Matthew Dana

Head of Retail Bank @ Hoyne

About

Experienced banking executive with a strong track record in consumer banking, wealth management, and operational leadership. I focus on driving sustainable growth, improving team performance, and aligning operations with evolving regulatory and cultural standards. Over the course of my career, I’ve led multi-branch networks, managed complex operations, and built high-performing teams that consistently exceed business goals. My expertise includes launching business development initiatives, improving customer experience, and turning underperforming markets into strong revenue contributors. At Beverly Bank & Trust, I led the rollout of a centralized call center sales model that significantly improved client engagement and cross-sell performance. As Co-Chair of the Wintrust Corporate Mentor Program, I helped shape leadership development for the next generation of banking professionals. While at JPMorgan Chase, I played a key role in the launch of Chase Private Client and led one of the top-performing districts nationally, earning recognition for both growth and compliance excellence. I bring a thoughtful, data-informed approach to leadership, focused on measurable impact and long-term value. My goal is to work with organizations seeking to strengthen customer relationships, modernize operations, and build strong internal talent pipelines. Open to senior roles in financial services, banking operations, or strategic growth initiatives. Let's connect to discuss how I can support your goals.

Country

United States

City

Greater Chicago Area

Industry

Banking

Skill

Leadership Development, Retail Banking Strategy, Talent Development, Community Banking, Talent Management, Team Leadership, Banking, Loans, Branch Banking Operations, Branch Management, Multi-Store Operations, Strategic Planning, Mortgage Lending, Commercial Banking, Small Business Lending, Retail Banking, Consumer Lending, Lines Of Credit, Sales Management, Customer Service

Experience

Head of Retail Bank

Hoyne

2025-9 - Present · 1 yr 1 mo

As Head of Retail Banking at Hoyne Bank, I’ve been hired to build, scale, and lead a next-generation retail strategy from the ground up. With over 25 years of experience across consumer banking, multi-market operations, and team development, I bring deep expertise in driving sustainable growth and transforming customer experiences. My leadership style combines hands-on execution with long-term strategic thinking. From deposit growth and branch innovation to compliance and culture, I aim to position Hoyne Bank as a modern retail force rooted in community values and financial strength.

Head of Retail Bank

Beverly Bank & Trust Company

2017-9 - 2025-5 · 7 yrs 9 mos

Chicago, Illinois

• Directed retail strategy and growth across a multi-branch footprint, consistently delivering strong financial and operational performance. • Spearheaded customer experience improvements, risk compliance initiatives, and the development of high-potential talent. • Handpicked by executive leadership to lead enterprise-level initiatives, including mentorship and executive development programs. • Consistently recognized for excellence, earning top performance ratings in 6 out of 8 years.

Executive Vice President, Head of Consumer Bank & Wealth Management

Standard Bank and Trust Co.

2015-10 - 2017-3 · 1 yr 6 mos

Chicago, Illinois

• Led Consumer Banking, Wealth Management, and Mortgage Lending divisions to drive growth across key markets. • Launched Private Client segment for mass affluent, improving customer retention and revenue per client. • Collaborated across business lines to align growth strategy, service delivery, and operational efficiency.

Market President Wealth Management/Premier Services

BMO

2014-11 - 2015-10 · 1 yr

Chicago, Illinois

• Oversaw 19 Wealth Management teams across 90+ Illinois branches. • Drove team performance from bottom national rank to top third in six months. • Integrated BMO’s mass affluent strategy to boost market engagement and results.

District Manager

JPMorganChase

2003-4 - 2014-11 · 11 yrs 8 mos

Greater Chicago Area

• Directed multibillion-dollar district, consistently ranking in top 10% nationally. • Served on national strategy and leadership committees including Chase Private Client rollout. • Achieved top performance recognition in every role, with multiple national awards. • Promoted rapidly through five roles due to consistent results and leadership impact.