Matthew Cartelli

Served as an account manager and sales representative for the San Fernando Valley. Managed Corporate Accounts as brought in new business from Echo Park to Palmdale and from Pasadena to Woodland Hills. Met with accounts and customers to establish goals and standards for their businesses. Showed strong results throughout my territory, and demonstrated monthly growth of over 100% in both Cases and Gross Profit over the course of 8 months.

Dedicated crew member and mate knowledgeable in all aspects of store operations including inventory management, quality control, premium customer experience and sales. Effectively train and develop crew members to consistently deliver award-winning levels of customer service. Managed order writing for specific product categories ensuring appropriate inventory levels and product success within the category. Supervised FOH and BOH operations and staff. Was responsible for store operations before, during and after hours. Managed a crew of 40 to 50 people per day.

Hired, trained and managed all front of house staff. Developed cocktail and restaurant menus. Coordinated with vendors for promotional items. Stocked and inventoried three bars and the two kitchens on the premises. Oversaw customer service for restaurant, bars and theaters.

Managed staff and day-to-day bar activities including customer service, order writing and bartending. Monitored liquor inventory levels and vendor relationships. Developed new food and drink menu items. Assisted in the opening of a new location, which included hiring staff, managing deliveries and handling money deposits. Helped to build and develop local customer base for multiple restaurants through community outreach and marketing efforts.

Trained new bartenders and managed weekly inventory of beer, wine and liquor. Responsible for organizing beer and wine training for the serving staff. Developed a new drink menu for the bar. Assisted in catering off-site events.