Matthew Ball

Operations-focused professional supporting the delivery of enterprise Unified Communications (UC) and collaboration technology solutions across customer environments. Contribute to end-to-end lifecycle execution of UC deployments, including procurement, inventory governance, and logistics coordination for enterprise communication systems such as Microsoft Teams Rooms, Zoom Rooms, VoIP infrastructure, and integrated audiovisual technologies. Responsible for ensuring accurate forecasting, availability, and allocation of mission-critical hardware including conferencing endpoints, cameras, microphones, DSP systems, network equipment, and installation components. Maintain alignment between procurement activities and project deployment schedules to support timely and successful solution delivery across multiple concurrent implementations. Partner closely with project management, engineering, and field deployment teams to coordinate material readiness, staging, and shipment execution. Leverage ERP and inventory management systems to maintain data integrity, optimize stock levels, and improve operational efficiency across procurement and fulfillment workflows. Play a key role in bridging supply chain operations with technical delivery requirements in a fast-paced, project-driven technology integration environment.

Supports sales execution for partner-led sales organizations by managing reporting, coordinating operational workflows, and assisting with order entry troubleshooting to ensure accurate data and consistent execution.

As an Operations Coordinator, I provide essential support to fast-paced door-to-door sales teams by managing logistics, streamlining workflows, and ensuring efficient daily operations. My role is focused on maximizing field productivity through strong backend support and proactive problem-solving through key responsibilities such as: Streamlining operational processes to boost team efficiency and reduce friction Anticipating and addressing operational needs before they impact team performance Providing real-time support and troubleshooting for field-related challenges Managing administrative tasks to ensure the smooth execution of daily activities Continuously improving systems and processes through feedback and learning

-Provide one-on-one ABA therapy in a clinical setting to support client success -Work on clients' social, behavioral, and life skills through ABA techniques -Implement behavior and skills acquisition plans for assigned clients -Maintain daily schedules for classroom and therapy sessions with assigned clients -Collect data on skill acquisition and behavior for each client -Provide detailed clinical documentation for each client session

- Picked, packed, and shipped customer orders accurately and efficiently - Operated warehouse equipment, including forklifts and pallet jacks, as required - Maintained a clean and organized work environment - Met daily productivity and quality targets while ensuring safety standards - Performed inventory control and restocked shelves as needed - Followed all safety procedures and guidelines to ensure a safe work environment - Collaborated with team members and supervisors to achieve operational goals - Assisted in unloading and sorting shipments upon arrival

- Provided pest control services for residential properties, ensuring effective treatment and prevention of pest infestations. - Conducted thorough inspections to identify potential pest issues and recommended customized treatment plans. - Applied safe and effective pest control solutions in compliance with industry standards and regulations. - Educated homeowners on prevention techniques and best practices for maintaining a pest-free environment.

- Cleaned and maintained septic tank trucks to ensure proper functioning and appearance - Managed shop cleanliness, including floor cleaning, restroom upkeep, and general janitorial duties - Ensured vacuum trucks were thoroughly cleaned and sanitized after each use - Assisted with routine maintenance and organization of shop equipment and tools - Contributed to overall shop efficiency by maintaining a clean and safe working environment

- Performed lawn maintenance tasks, including mowing, edging, and weeding - Trimed bushes and shrubs to maintain aesthetic appeal and healthy growth - Removed debris and trash to ensure a clean and tidy landscape - Provided general groundskeeping services to support facility upkeep and appearance

- Led groups of young boys and girls in educational and recreational activities - Taught campers about nature, wildlife, and outdoor skills - Fostered positive relationships with campers, promoting teamwork and personal growth - Planned and facilitated engaging activities to ensure an enjoyable and memorable camp experience - Ensured the safety and well-being of all campers throughout daily activities - Encouraged campers' social development and teamwork through group-based tasks and games

3.6 final GPA