Matt Corbett

As the Director of IT Enterprise Infrastructure I lead several high performing leaders in Mid-Range/Enterprise Systems, Networking, Telecom, and Service Desk. With a heightened focus to ensure that the CIO's vision is at the forefront of what the team does and aligns resources to achieve the companies goals.

In this role I lead a high performance team that provides world class support in customer service. Along with managing core enterprise services Cisco telephony/collaboration services, enterprise monitoring, and ServiceNOW development. I also maintain and manage the budget for the department, negotiate contracts for key products such as ServiceNOW, Box, Cisco, and many more. I ensure a high focus is put into customer experience and IT Operations. EPRI is a great place to be at and see how our research changes the world!

In this role I lead a global team across APAC, EMEA, & the US to service several of NetApp’s Top Enterprise customers. During this time I worked with internal/external teams including executives to provide enterprise support. Some of the other task I performed were Escalation Management, Performance Management, Writing Foal’s, Career Path Development, and Mentoring.

Responsible for escalated cases that are dealing with difficult issues either technically or politically . Help on providing strategic guidance for process improvement, staffing for new hires, and running weekly reports for departmental metrics. Also have been responsible for taking over the Perf Lead role which is designed to report on how this specialization is doing along with training resources.

At Advance I served in several roles and worked on several technologies. I also worked very closely with all parts of the company to provide high avalibilty solutions and ensure I meet the needs of the company's goals. Worked with the CIO, CISO, and the VP of IT on a weekly basis to discuss projects and proposed solutions. My last role within Advance 2.5 years was spent managing and designing storage solutions. The storage solutions I managed was the following: EMC DMX 3/4 EMC VMAX EMC Clarion EMC Celeria NAS CIFS/NFS/ISCI EMC Control Center EMC Soltions Enabler EMC SMC EMC SRDF/Timefinder Cisco SAN Switches 9513 Director Class as well as smaller Edge fabric switches IBM DS8100/4000 series arrays IBM SVC Apple XRaid Promise Prior to storage I did the following Windows/Exchange Administration supporting over 45000 accounts accross the US as we'll as APAC. Implemented major solutions such as: Exchange 2007 HA CCR (Designed/implementation) Email Archival Cisco Ironport for McAfee EPO, SCM, AV (Design/Supported) Microsoft SMS Blackberry Enterprise Server Migration of Exchange 2000 to Exchange 2007 Data center migration Multi site replication DNS Awards CEO Presidents leaders 2009 This award was presented to me by the CEO for being a top performer in my area.