Matt Zhou

Energy Spurt is an Australian-owned and operated solar wholesaler specializing in the distribution of Solar PV, Solar Inverter, Battery Energy Storage System and other renewable energy equipment. Our mission is to collaborate with clients, leveraging our experience to help them achieve their goals. * Distributing solar PV, inverters, BESS to residential and C&I clients * Research and identify potential business clients, establishing B2B relationships through various channels including cold calls, industry networking, professional referrals and conference & exhibitions * Assist customers in setting up accounts and establishing payment terms (if necessary) in accordance with company policies and customer needs, ensuring smooth business operations * Exceptional account management not only maintaining current portfolio but also winning clients from competitors * Recommend suitable products based on user demand sand provide necessary training on pre-sales, technical, and relevant industry regulations * Collaborate with company strategy to facilitate customer training and marketing events related to the introduction of new products and upgrades of existing products * Quickly learn and understand new products and pass information to targeted client base * Maintain long-term customer relationships, including regular visits, assisting clients with after-sales support and providing solution to urgent demand * Conduct internal inventory management – procurement, sales forecasting, interstate freight and local transportation * Develop plans to meet and exceed established KPIs

My journey in renewable energy starts with Solarside. Developing business opportunities in small-scale solar systems for both residential and commercial clients, as well as managing a few large-scale rooftop projects for shopping malls and warehouses. Solarside Pty Ltd is the wholesale subsidiary of Green Gold Energy Pty Ltd, an influential company specializing in developing, constructing, operating, and maintaining utility-scale solar farm and BESS projects in SA, VIC, and NSW. .Identifying Opportunities: Research and identify new business opportunities, markets, and partnerships. Analyze industry trends and competitors to develop strategic plans. .Developing Strategies: Create and implement business development strategies to drive growth. Develop and maintain relationships with key stakeholders and potential clients. .Generating Leads: Prospect for new clients and generate leads through various channels, including networking, cold calling, and attending industry events. Qualify and prioritize leads to build a pipeline of potential business .Managing Client Relationships: Build and maintain strong relationships with existing clients to encourage repeat business and referrals* (key performance booster for me). Address client needs and concerns prior to and after sales, ensuring high levels of satisfaction. .Internal Work Flow Collaboration: Working closely with procurement, operation, accounting and warehouse team, to align strategies and ensure cohesive efforts.

Highlights: 100% Satisfied key customer 5 Star positive review of online store Transitioning to sustainable packaging solutions Successful exhibitions at APPEX, Fine Food Australia and Melbourne International Coffee Expo Establish and maintain relationships with customers Determine customer needs and provide tailored solutions Assist in product design - material, graphics, style, etc. Process procurement, customs clearance, and inventory transportation Manage inventory and supply chain on a regular basis Provide customer service for onsite and online customers Process online orders - pre-sale inquiries, order preparation, logistics arrangement Process new and repeat orders, ensuring details are correct and up to date Report to the executive director on a regular basis