matt tucker

partner manager, global operations

About

I’m a people-person who graduated with an Engineering Degree from Texas A&M. Despite being the world’s biggest Aggie Football fan, I promptly dropped everything to move to The Bay Area. I started my career in Sales Development calling on leads and quickly moved to Business Strategy where I develop strategies for both outside sales and eCommerce. I am driven by engaging with others and optimizing processes. My coworkers know me as a facilitator and data driven decision maker. I ask many questions to develop business cases, query data to support conclusions, and develop plans with an intense focus on ROI. My first major project was to develop a content focus and investment which enabled 30% growth in traffic for a B2B eCommerce site. I augmented the traffic by forecasting potential sales, and investing in extra inventory to meet customer needs. My model resulted in 63% higher sales than previous marketing efforts. I’m always interested in hearing from industry members, former colleagues, or managers. I’d be happy to grab a coffee and discuss any aspects of my work.

Country

united states

City

san francisco

Industry

internet

Skill

public speaking, powerpoint, research, supply chain management, data analysis, critical thinking, statistics, business strategy, teaching, forecasting, qualitative research, customer service, sql, matlab, access, sales analysis, operations management, science, technical writing, product analysis, business process

Experience

partner manager, global operations

facebook

product assistant

mouser electronics

2014-6 - 2014-8 · 3 mos

* Worked with suppliers to understand manufacturing capabilities and manage Mouser inventory levels * Onboarded new suppliers by writing SKU content for ERP * Monitored high volume digital transactions for eCommerce sales * Identified product gaps by performing analysis of Mouser suppliers versus competitor suppliers

business operations analyst

snapfish

2018-1 - 2018-11 · 11 mos

* Mitigated site outages by monitoring live dashboards in Splunk, tools dashboards, and financial data from a data warehouse and coordinating with worldwide engineering team * Delivered long term product solutions by finding issues in the customer experience from feedback data and providing data to product, engineering, and marketing * Established new customer insights by analyzing customer feedback and rebuilding a customer survey to provide more tactical data * Directed investigations and provided data for engineering to develop new event logging and network condition tracking * Expanded and automated executive reporting by building KPI dashboards utilizing SQL, Postman, public APIs, and database operations team

systems engineering intern

oceaneering

2015-4 - 2015-9 · 6 mos

* Designed and presented a part marking plan for NASA to use data matrix marked directly onto components of a new generation of space suit * Wrote process documents for integration of new ERP software with existing systems * Streamlined and created framework for digitalization of purchasing process

student technician

texas a&m university

2015-9 - 2016-5 · 9 mos

* Worked as a member of the Talent Incubator Program in the Global Supply Chain Laboratory. Worked for Valin Corporation and was hired out of the program as a result. * Determined potential customers by categorizing training sales opportunities and markets * Identified manufacturing extended education competitors and determined industry training best practices * Assessed competitive adult learning course pricing based on bench analysis

strategic business analyst

valin corporation

2016-6 - 2018-1 · 1 yr 8 mos

* Analyzed and stratified partner manufacturers to establish internal marketing content strategy for eCommerce platform * Formed 3-year business plans impacting $6 million in revenue by projecting revenue as well as sizing markets using SEO insights * Increased organic sales 48% by collecting user data queried from Google Analytics and directing marketing content creation * Gave executives ability to track online business user information and revenue by building self-updating, real time analytics dashboards in Power BI using DAX * Provided sales forecasts from data collected by using MS queries, pivot tables, vlookups, and SQL servers * Lead quarterly business reviews with executive board and sales managers * Created work instructions and system use-cases by process mapping Valin’s CRM, Microsoft Dynamics * Developed product pricing strategy by writing a VBA web crawler to collect competitor pricing