Matt Still

I'm a professional "how" guy dedicated to making things happen! Before my current employer I spent 11 years working in various call center roles for AT&T, followed by about 2 years in the vacation timeshare telemarketing space. I've been with Monster since 2019, back when we had only 30-35 people. I started our outbound activation programs and ran them for about a year and a half. We weren't sure it would work - could we find a way to help guests make use of what they already bought, and turn that into a profitable business model? Turns out we can! In late 2020 I got the opportunity to work with our tech team (one other guy). I got 1 week to learn Typescript, 2 weeks to learn Angular, and I was off to the races trying to make a difference for the company and our guests! Over the next couple of years, I personally developed a number of apps that were crucial to the expansion of the company. - A confirmations app to turn an 11-minute phone call into a 90-second app interaction? Sure. It handles roughtly 60% of our confirmations work today, helping thousands of guests each week with less than a $100 monthly server cost. - A sales entry form allowing our sales partners to process sales and payments in a quick, easy, PCI-compliant way? Yep. Thousands of package sales per week in what today is a unified payment system. - A decision-making app to help team members match guests with 30 timeshare partners across 60 destinations? Done. Qualifications, weird rules, inventory quirks, unique booking processes...all handled for an easy, seamless booking experience for the team. Say, can we use cards on file from their previous transactions, across multiple platforms from our different entry points, WHILE remaining PCI compliant? Yes. Yes we can. - And the list goes on. Custom handling of blast emails. Package sales that involve texts and e-signatures. I got you! By mid 2023, we decided to expand our technology efforts. I took on the expansion and leadership of an internal dev team, where I've been lucky enough to work with some of the best devs in the business. We beat technology into whatever shape the company needs next, juggling an ever-growing number of balls to keep an ever-expanding business on track. Today we're up to around 330 internal team members in Myrtle Beach! I specialize in finding solutions to problems, imposing order on chaos, and--most of all--in making things happen. If everything wants to be on fire and someone is ready to panic, it's a sign that I'm where I can add the most value. And that's the kind of work I love!