Matt Sim

Setup robotaxi fleet operations from the ground up and successfully oversaw daily operations for UAE's first Robotaxi deployment https://www.thenationalnews.com/business/2022/01/31/uaes-first-driverless-taxi-completes-initial-phase-of-trials/ https://www.khaleejtimes.com/transport/watch-driverless-taxis-take-to-abu-dhabi-roads https://www.bloomberg.com/news/articles/2021-11-21/abu-dhabi-s-g42-to-start-first-driverless-car-trials-in-mideast

- Strong Linux fluency of onboard systems when debugging and troubleshooting in-vehicle issues through comfortably navigating our directory file system, log analysis, running various commands with arguments, editing and running script files, assisting unfamiliar engineers when they need in help, etc - Has deep knowledge of our autonomous system through in-depth QA triaging and strong communication with Engineers to escalate and resolve road testing incidents with high accuracy. - Built out workflows that are utilized by the company such as: metric reporting, feature testing request and tracking, onboarding pipeline, IT inventory system, Vehicle inspection tracking, project management tools and more. - Developed and oversaw the onboarding and offboarding employees as the Sysadmin IT role at WeRide. - Achieved the CA DMV Driverless permit for AV driving without a driver in the driver's seat. - Perform high-level AV demo rides to VIP guest successfully.

➢ ​ Bootstrap a soylent based e-commerce startup into a profitable business from a living room space to an official factory. ➢ ​ Worked many positions as needed but as the company expanded I primarily took on the role of a warehouse manager.

➢Worked directly with the VP of Product on market research, target client analysis, and product positioning. ➢ Conducted business development activities eg. high volume cold calls, organizing excel data, setting up conferences, generating leads, conducting sales strategies, and expanding sales pipeline. ➢ ​ Set up conference lines, serviced customer support, and managed schedules for one-on-one product demo consulting sessions in where I educated clients through a step-by-step process of effectively utilizing our SaaS product. ➢ ​ Onboarded new Customer Success Management representatives on how to manage enterprise accounts, understand the workflow, and utilize cloud software. ➢ ​ Assisted the Senior Customer Success Manager in building the CRM process to achieve successful customers