matt hoenk

* Coordinated, deployed, and managed QuickBooks accounting software * Marketed company to 1,000 prospects at 5 trade shows * Designed, edited, produced, and lead company and Product overview presentation for 500 prospects * Communicated and trained over 50 customers in the use of custom remote monitoring systems * Developed, designed, deployed and tracked Monthly Constant Contact marketing tool * Designed, and coordinated production of company website * Researched, purchased and tracked 100% of company inventory

* Provided support and care for 25 people with special needs * Managed and coordinated 50 daily schedules each month * Negotiated and mediated daily conflicts between clients and collaborated with work team * Trained 15 employees on team of 40 employees

I continue striving to identify and build relationships with technical professionals well-versed in the Infrastructure space currently in high demand by top employers in Minnesota. I also seek partnerships with the most talented professionals to assist them in achieving their career goals. With local visibility to over 100 client organizations, I am confident I can provide value by helping technical professionals achieve their professional goals.

* Provided level 2 support, guidance, and escalation support to end users locally and remotely * Lead analyst with technology related issues and a mentor to grow staff skills * Installed, maintained and upgraded 70 desktop operating systems, software, and hardware * Diagnosed and resolved desktop issues including hardware and software * Identified, researched, coordinated, and executed 10 system improvement projects * Constructed and maintained network diagrams and computer site maps * Maintained 4 hardware and software inventories * Created 30 documentation and training materials for company employees and customers * Coordinated personal 70 computer deployments and 140 user account add and removals through clear communication processes * Collaborated in tandem to assist support of core server infrastructure including VMWare, Microsoft Server 2008 R2, and Microsoft Exchange 2010 * Efficiently and effectively coordinated support for 350 computers, 500 employees, and 70 printers on an Information Technology team of 3 individuals

People are at the heart of every successful business initiative. At TEKsystems, we understand people. Every year we deploy over 80,000 IT professionals at 6,000 client sites across North America, Europe and Asia. Our deep insights into IT human capital management enable us to help our clients achieve their business goals - while optimizing their IT workforce strategies. We provide IT staffing solutions, IT talent management expertise and IT services to help our clients plan, build and run their critical business initiatives. Through our range of quality-focused delivery models, we meet our clients where they are, and take them where they want to go, the way they want to get there.TEKsystems. Our people make IT possible.To network with other IT professionals in your area and connect further with TEKsystems, join one of our local TEKsystems Official groups.

Activities and Societies: Snowboarding Club