Matt Hoenk

ANALYSIS Utilized Business Intelligence dashboard for analyzing recruiter metrics, and provided insights based on data Completed data “deep dives” to find problems and solutions for Recruiter productivity through data analysis. Created Boolean search strings with 20+ values for candidate searches PROCESS IMPROVEMENT Improved on boarding process by providing insight and feedback to the Program Manager while serving as a “Go-to” Recruiter. Identified critical gap in off-boarding process for large scale project impacting 100+ consultants and created solution for implementation. SPECIAL PROJECTS Selected for 100% dedication to a special projects recruiting team that built out TEKsystems largest Early Careers program of 300 consultants. Served as a final Interviewer and a decision maker for Early Careers Program selection. COORDINATION Recruited 34 consultants for Early Careers Program by utilizing: networking expertise, sourcing strategies, technical screening, interviewing, on boarding, continuous communication, coordination, customer service, and off-boarding while meeting strict deadlines and adhering to compliance standards Collaborated with 3 Recruiters, 2 Directors, Program Manager, on boarding team, and Customer Support team for ensuring the project was on track AUDIT AND COMPLIANCE Audited on boarding process in Excel and Automated Candidate Tracker software to ensure compliance under tight deadlines Validated that consultants were prepared for their first day on the job LOGISTICS Collected data, tracked laptop delivery, and removed “roadblocks” for meeting strict delivery deadlines. BUSINESS QUALIFICATION Collaborated with Sales and Recruiting colleagues to qualify new business requirements with client stakeholders Performed root cause analysis to determine business driver for requirements Utilized resources to collect information to satisfy requirement standards Presented new requirements to Sales and Recruiting peers during morning Agile meetings

(Promotion) ANALYSIS Created comprehensive Excel spreadsheets by utilizing formulas for projecting and tracking recruiter metrics, goals and progress Prioritized and tracked status of 5-20 Requirements (2-4 new requirements per week) LEADERSHIP Provided daily progress updates for various job requirements with multiple data points utilizing MS Excel Served as lead for 3 recruiters while working as an individual producing recruiter. Coached, mentored, provided insight, and shared feedback for expediting each Recruiters learning curve.

ANALYSIS Created productivity tracking Excel spreadsheet for team members to efficiently analyze: productivity, diagnose obstacles and complete root cause analysis Provided market expertise in variety of technical Infrastructure skill sets including: Systems, Cyber Security, Networking, DevOps, Cloud, Development, and Project Management LEADERSHIP Mentored 2 Technical Recruiters for helping them develop their technical recruiting skills. Acted as liaison between Director and Delivery team to ensure compliance, monitor progress and drive initiatives from leadership. RECRUITING Provided full cycle recruiting including cold calling, relationship building, opportunity match, interview preparation, lock down conversations, onboarding, first day preparation, providing feedback and customer service during contract, and off boarding at the conclusion of the contract. Leveraged tools to identify technical talent including: Salesforce, LinkedIn Recruiter, Monster and CareerBuilder Sourced and vetted candidates, connected them to opportunities matching their skill sets Responsible for coordinating interviews and ensuring candidate readiness Coached, advised, and mentored consultants on best practices for building their brand as a consultant AUDIT AND COMPLIANCE Conducted contract negotiations and ensured compliance while placing up to 40 consultants on new contracts annually

(completed project) COORDINATION Coordinated users and scheduled deployments on “Master Excel Spreadsheet” for 2000+ user upgrade from Windows XP to Windows 7 Re-aligned team members to maximize customer experience and team member satisfaction Identified obstacles and removed barriers to maximize team’s productivity Managed tickets and allocated desktop support resources as required Responsible for coordinating computer deployments Coordinated users and scheduled deployments on “Master Detailed Computer Deployment Calendar” Completed administrative tasks including: daily project documentation, daily status updates and weekly summary reporting COLLABORATION Collaborated with Project Manager and coordinated the Desktop Support team for each project sprint Partnered with Project Manager to review applicable project documentation materials Provided training and guidance to less experienced consultants Communicated changes and provided updates on reported technical issues Analyzed data and presented findings to leadership to track progress toward milestones

ANALYSIS Scanned network for vulnerable computers using Network Advisor Inventory Management Software, exported data into Microsoft Excel, and created progress goals before replacing the vulnerable computers. Exported data from network scans and cross-referenced data to ensure new computers were compliant with application needs for users Utilized Microsoft Access 2010 database for maintaining all hardware and software License inventory CYBER SECURITY AND PROVISIONING Provisioned new users including laptops, desktops, macs, and new user account setups Utilized Active Directory for new user profiles, file permissions, adding and removing users, and by utilizing organizational Units (OUs). Deployed, Kaspersky Antivirus, updated non-compliant computers, and remediated vulnerabilities DOCUMENTATION AND MENTORING Created Data Center diagram in Microsoft Visio 2010 labeling all components (fiber cables, Barracuda Firewall, routers, switches, and servers) Created 7 site maps in Microsoft Visio 2010 labeling location of full technology inventory (20 printers, 350 desktops and 300+ cable port numbers Provided mentorship, training and guidance to less experienced staff

Coordinated, deployed, and managed QuickBooks accounting software Marketed company to 1,000 prospects at 5 trade shows Designed, edited, produced, and lead company and Product overview presentation for 500 prospects Communicated and trained over 50 customers in the use of custom remote monitoring systems Developed, designed, deployed and tracked Monthly Constant Contact marketing tool Designed, and coordinated production of company website Researched, purchased and tracked 100% of company inventory

Provided support and care for 25 people with special needs Managed and coordinated 50 daily schedules each month Negotiated and mediated daily conflicts between clients and collaborated with work team Trained 15 employees on team of 40 employees