matt brooner

intermediate service desk analyst

About

Intermediate Service Desk Analyst at The Bama Companies, Inc

Country

united states

City

tulsa

Industry

food production

Skill

active directory, microsoft excel, troubleshooting, windows 7, process improvement, powerpoint, employee relations, windows, computer hardware, access, performance management, continuous improvement, food industry, microsoft office, microsoft word, food processing, coaching, customer service

Experience

training coordinator

the bama companies, inc

2004-8 - 2012-10 · 8 yrs 3 mos

Developing and creation of Standard Operating Procedures Tracking and Implementation of Training and Tracking Procedures Assure that Operational Positions were covered with 3 rotating backup operators On Boarding

associate service desk analyst

the bama companies, inc

2012-10 - 2015-6 · 2 yrs 9 mos

Active Directory Management VDI management and Administration Desktop Imaging and Configuration Remote Desktop Support Desk side Support Strategic Planning / Tactical Deployment of Physical and Virtual Machines Procurement of Software and Hardware

intermediate service desk analyst

the bama companies, inc

2015-7 - Present · 11 yrs 3 mos

Bama is an innovator of wholesome bakery products and cater to the needs of the largest and most well known restaurant chains on the planet. Our company's core product lines are hand-held pies, biscuits, buns, pie shells, and pizza crust.Bama's focus is on business-to-business relationships in the Quick Service Restaurants, Fast Casual, Casual Dining, and Broadline Channels of the Foodservice Industry. Today, Bama supplies innovative culinary and product development services and custom-made oven-ready products to customers in more than 20 countries utilizing production facilities in the U.S. and abroad.