Matt Baird

We connect highly qualified finance and accounting professionals with organizations across diverse industry sectors. Our expertise lies in strengthening financial reporting, financial planning & analysis, and corporate accounting functions. Through a rigorous and strategic search process focused on technical proficiency, leadership capability, and cultural alignment, we deliver talent that enhances operational efficiency, supports sustainable growth, and elevates overall financial performance.

• Team Leadership: Mentored and coached team of Inside Sales Account Managers, creating collaborative environment that fostered individual growth and collective success • Cross-Border Relationship Management: Built and maintained relationships with enterprise clients across North America, leading to doubled U.S. revenue through trust-based partnerships • Strategic Partnership Development: Co-developed new IT service offerings (WiFi assessments, bundled services, structured cabling) through collaborative client engagement and market feedback • Executive Relationship Building: Cultivated strong partnerships with C-level stakeholders, serving as trusted advisor who translated technical complexity into clear business value • Client-Centric Solution Design: Led in-depth discovery sessions with clients to understand unique challenges, delivering customized proposals that resulted in 104% win-rate increase for key client • Cross-Functional Collaboration: Bridged relationships between strategy, sales, staffing, and service delivery teams to ensure seamless client experience from discovery to execution • Partner Ecosystem Development: Built strong relationships across OEMs, VARs, MSPs, and ISVs to deliver comprehensive solutions and expand market reach

• Partner Relationship Development: Grew U.S. service revenue by 100% through cultivating deep, trust-based relationships with channel partners and direct clients • Client Consultation & Advisory: Designed customized IT services through collaborative client engagement, including installation, maintenance, Smart Hands, deskside support, and project management • Cross-Industry Relationship Building: Developed partnerships with clients across telecom, banking, manufacturing, and retail sectors throughout North America • Partner Coaching & Enablement: Provided strategic mentoring to partners, supporting their adoption of managed IT services and building their confidence in field-based delivery • Account Growth Through Relationships: Built sustainable revenue models by deepening relationships within existing accounts and identifying expansion opportunities • Relationship Management Systems: Utilized CRM platforms to maintain detailed client interaction history, ensuring personalized follow-ups and strengthened relationships throughout sales cycles

• Client Relationship Management: Owned and grew mid-market account portfolio through proactive relationship building and understanding client business objectives • Pipeline Development Leadership: Built the largest qualified opportunity pipeline amongst the sales team through consistent client engagement and relationship nurturing • Collaborative Solution Development: Partnered closely with technical teams and vendors to ensure client needs were understood and met throughout service delivery • Client Support & Communication: Coordinated daily client communications, ensuring responsive service and building trust through reliable follow-through • Business Development Through Relationships: Identified new opportunities within existing accounts through ongoing client dialogue and understanding of evolving business needs • Team Collaboration: Maintained strong working relationships with cross-functional teams to address client needs promptly and effectively

• Client Partnership Leadership: Led coordination for nationwide IT deployments and refresh projects (POS, server, infrastructure rollouts) through close client collaboration • Team Coordination & Management: Designed and executed staffing strategies for IT projects, ensuring right people were matched to client needs and project requirements • Vendor Relationship Management: Improved implementation timelines through building strong vendor partnerships and process alignment • Client Success Delivery: Supported key customer's successful nationwide printer upgrade project across 650+ locations for major Canadian bank, helping reduce their managed print services costs • Stakeholder Communication: Produced comprehensive scope documents, schedules, and status reports client engagements, maintaining transparent communication throughout

• Client Collaboration: Worked closely with clients to understand project requirements and deliver customized construction solutions • Team Leadership & Coordination: Supervised subcontractors and coordinated with suppliers, ensuring effective communication and project efficiency • Stakeholder Management: Managed client relationships while overseeing budgeting, procurement, and safety compliance • Project Team Development: Built and led project teams from initiation to completion, ensuring quality delivery and adherence to timelines

• Managed product inventory levels and ensured proper stock rotation in compliance with food safety standards • Collaborated with team members to ensure smooth daily operations and a welcoming department environment • Promoted weekly specials and recommended items to enhance customer experience and drive sales • Delivered high-quality customer service by assisting with product inquiries, fulfilling special requests, and resolving concerns promptly • Maintained cleanliness and organization of workstations and equipment, adhering to strict closing and sanitation procedures

• Picked, packaged, processed, and shipped technology hardware and parts in a fast-paced warehouse environment. • Collaborated with warehouse team members to optimize workflow and maintain a safe, organized workspace. • Performed accurate data entry and product processing for incoming shipments to ensure proper inventory tracking. • Monitored inventory levels using the company’s ERP system (Oracle) to maintain stock accuracy and support order fulfillment. • Ensured all orders met quality control standards and shipping deadlines.

• Delegated tasks and responsibilities to team members to ensure efficient shift operations and high productivity. • Trained and mentored new staff to uphold company standards and promote a strong team culture. • Communicated and reinforced current promotions and product knowledge to enhance customer service and sales. • Monitored and enforced adherence to food safety protocols and operational procedures throughout all shifts. • Managed inventory levels and coordinated stock replenishment to support continuous service. • Set team goals, tracked progress, and motivated staff to achieve performance milestones.