Mathieu Roy Pare

Driving Beneva’s adoption of new technologies and innovative practices. Leading a talented team, I spearhead the development of cutting-edge solutions for the insurance industry. Our mission: harness the power of technology to deliver meaningful, sustainable, and benevolent change for our clients, members, and organization.

As a CX strategist, I thrive on integrating products into our connected ecosystem. My mission? To be ahead of the crowd, to deploy a CX vision, to align stakeholders, and create impactful experiences for our users. From EVs to mobile, I’m all about enhancing their connected experiences. In details: - The creation and deployment of the CX vision and program for connected experiences impacting millions of units. - The creation of CX experiences for individual projects and product lines (EV, Display, communication, mobile and more) - Coordination of CX and UX research and trend analysis - Innovation management: Creating outstanding experiences that can be patented. Many more other fun things that should be announced in the coming months

In this role I promoted and created HR and change management specific to an innovation Lab. My toolkit includes data-driven assessments, design thinking workshops, and market-leading UX/CX. I geek out over new technologies like AI and I’ve spearheaded projects that reached millions. In details: - Taking care of an innovative and creative team and overseeing the HR and change management. - Data-driven value and opportunity assessment on 10M$+ projects - Facilitating more than 100 workshops and coaching a design thinking community of practice. - Optimizing and designing market-leading UX/CX and campaigns - Popularizing emerging tech through workshops and more than 10 conferences (AI, DeFi, IoT, XR) - Leading innovative projects that reach millions of users. - Advising the company in its digital transformation, innovation process and change management Some of the cool projects I worked on: Crypto forensic, ESG tracking & reporting tools, IoT deployment and coverage, digital identity, AI-driven trading platform, smart health program, insurance claim analysis and tracking, financial literacy gamification, skill sharing platform

In this role, I’ve steered cloud strategy decisions . From IBM to Azure, I’ve managed ecosystems, implemented processes, and led cloud integrations. I championed technologies such as IoT, Data Analytics, and Blockchain In details: - Data-driven operation management for a new cloud ecosystem (IBM, Azure, AWS, GCP) - Implementation of new processes for new techs (Governance, CI/CD, DevOps, FinOps, config) - Project lead for cloud integration in major projects - PoC with clients on new tech and software (IoT, Blockchain, Terraform) - Change agent, creating communities to accelerate the adoption.

Always ready for a challenge, I was here to offer guidance and knowledge on the best way to implement ITIL processes, in particular, change and delivery methods and governance. I put emphasis on translating the business strategies into something anyone understands and can act on in their daily job. - Project lead implementing ITIL change, delivery and QA process - Advocating for CI/CD process - Coaching and teaching - Supported decision-making - Change agent

In this role, I had to analyze the technical and organizational challenges experienced, to better understand and optimize the work practices and also to assist the people impacted by these changes. I built roadmaps to make sure each delivery was on time and properly integrated. Finally, I had to help the managers to make decisions on these changes and issues. Here are some of the related activities - Lead on multiple project deliveries - Implementation of ITIL practices (delivery, change, configurations) - Process improvement and optimization (delivery) - Coaching - Training and education - Decision support - Change Agent

In this role, I had the opportunity to manage the deployment of more than 50 IT projects and to be the reference for the optimization, stability and delivery of IT infrastructure for a critical business sector Here are some of the associated tasks : Change Management Delivery Management Quality assurance of project delivery Implementation of ITIL practices (changes, deliveries) Project organization. Process improvement and optimization Project planning and support

During one of the largest computer security projects in Canada, I performed the following activities - Installation and securing of computer rooms throughout the province. - Planning and supervision of electromechanical capacity - Planning of telecommunication systems - Installation of cabinets, servers and other equipment according to the company's high security standards.

In this role, I was in charge of the office technology assets management. Primary tasks were: - Backups and recovery - Storage management - Availability - Implementation

I am specializing in innovation management — A supervised project coming soon.

2 intensive weeks exploring the innovative processes and creative thinking methods, meeting the best minds in Barcelona and Montreal in various disciplines. Our proposed challenge for the 2 weeks, sponsored by the Canadian Space Agency was to solve how to leverage geospatial data for social good.

B.Sc. obtained by cumulative certificates in HR, management and organizational development