mathieu dawkins

* Managed a team of brand ambassadors responsible for engaging consumers and spreading brand awareness. * Established and maintained relationships with key retail partners by creating effective ideas to promote Warhammer and Lightseekers trading card game * Planned and organized promotional events where consumers played demos of Warhammer and Lightseeker

* Managed computer sales to customers and offered solutions based on the needs of the customer. * Maintained product knowledge through training and sales * Built and assisted customers with rebuilding computers. * Completed in store tasks such as, managing inventory, answering customer phone calls and questions, participated in opening and closing procedures, and merchandising activities, i.e. processing freight and completing markdowns of products.

* Edit a variety of videos which include documentaries, short films, and product reviews * Operate camera, sound, and lighting for personal and social projects * On-camera talent and voiceovers for video projects * Host and record online streams

* Produces, films, and edits video content for clients. * Finishing products within a set deadline. * Maintaining professional client relations.

* Greeted customers and assisted with video game or console-related questions and purchases * Identified customers’ needs by asking questions and offering product suggestions * Contributed to team success by completing daily tasks and ensuring growth in store sales * Assisted with store related tasks such as, organizing storefront/backroom products, maintaining store cleanliness, managing inventory, operating the register, and answering customer calls.

* Repaired and built computers for medical companies * Installed software and hardware on computers * Maintained the success of the business by creating reports, managing shipping and receiving of products, placing orders for computer parts, and data entry * Provided technical support to customers via phone and email