Mateus A.

Product Owner and Customer Engagement Lead (STA) - Novartis Espanha @ Novartis España

About

Pharmacist, specialization in Marketing, Process, Project and People Management. Extensive knowledge in marketing and commercial areas, regulatory compliance and projects. Product Manager, communication, presentation skills and budget control Tools: VEEVA, SFMC, 1QEM, Key User SE SUITE, Microsoft Office (Advanced Excel), SAP, Power BI and Minitab.

Country

Brazil

City

São Paulo

Industry

Pharmaceuticals

Skill

Gestão da qualidade, GMP, Auditoria da qualidade, Garantia de qualidade, Quality, Marketing, Medical Affairs, Business Analysis, Gestão de relacionamento com o cliente (CRM), Veeva, CRM, Market Analysis, Pharmaceutical Industry, SAP, Treinamento de funcionários, TrackWise, Microsoft Office, Microsoft Excel

Experience

Product Owner and Customer Engagement Lead (STA) - Novartis Espanha

Novartis España

2026-3 - Present · 7 mos

Customer Engagement Lead (Omnichannel)

Novartis

2023-9 - Present · 3 yrs 1 mo

São Paulo, Brasil

Development of strategies for marketing and omnichannel engagement: CRM and Oncology.

Senior Country Quality (Commercial Quality)

Novartis

2023-2 - 2023-8 · 7 mos

Senior Country Medical Quality (HUB Americas) - Responsible for the United States and Canada.

Senior KPI Analyst

Fundação Butantan

2020-12 - 2022-9 · 1 yr 10 mos

São Paulo, Brasil

Created metrics and indicators for the areas; Managed the KPIs created and monitored performance, trends and presentations/discussions directly to senior management.

Junior Commercial Analyst

Boehringer Ingelheim

2016-1 - 2020-12 · 5 yrs

Performance together with the marketing team and sales force for product launch projects and training for hospitals. Sales project, and worked in marketing for the area of cardiology and diabetes for brand strategies and promotional materials processes, KPI analysis and management of the team's routine such as events.