Mateus Rodrigues

Gerente de projetos @ C&A Brasil

About

• A professional with solid experience in retail, working in several areas, like operations, loss prevention and auditing. • Management of people, with the goal of identifying and potentializing talents so that they work in their correct positions, assuring productivity. • Managing processes of change of various levels of complexity assuring that deadlines, costs, and specifications are met. • Use of the OKR (Objectives and Key Results) management model, and Projects Structure RRE (Relevance, Profitability and Scalability). • Establishment of guidelines to facilitate partnerships among multifunctional teams, aiming the efficiency in the delivery. • Creation of processes and controls, allowing for more quality and level or work, mitigating operational risks, that could affect company resources. • Analysis of Key Process Indicators (KPIs), like Sales, Net Promoter Score (NPS), to identify opportunities of improvement and to implement corrective actions. • Product Owner (PO) of strategic projects applying efficient methodologies and tools like Kanban, Miro, and Trello. • Elaboration and execution of internal communications strategies to strengthen the organizational culture. • Implementation of digital communication tools, like Workplace (Facebook) e Yammer (Microsoft). • Organization of corporative and commercial events, workshops and training.

Country

Brazil

City

São Paulo

Industry

Apparel & Fashion

Skill

Gestão da qualidade, Identificação de oportunidade, Melhoria contínua, Mapeamento de processos de negócios, Comunicação interpessoal, Pensamento estratégico, Gestão de risco operacional, Competências interpessoais, Trabalho em equipe, Auditoria interna, Capacidade de organização, Pensamento sistêmico, Condução de reuniões, Comunicação, Metodologias Agile, Gestão de projetos, Gestão de equipes, Gestão de eventos, Gestão de riscos, Liderança colaborativa

Experience

Gerente de projetos

C&A Brasil

2025-6 - Present · 1 yr 4 mos

Barueri, São Paulo, Brasil

Operations and processes coordinator

C&A Brasil

2021-6 - 2025-6 · 4 yrs 1 mo

Sãoa Paulo, Brasil

Responsibilities: - People management. - Management of the internal communication channels. - Operations area Representative (sales) developing projects and functionalities inside the Squads. - Focus on financial efficiency. - Analysis of indicators focusing on the evolution of the sales processes. - To ensure the conformity in the processes and to report results.

Operation Consultant

C&A Brasil

2017-12 - 2021-5 · 3 yrs 6 mos

São Paulo, Brazil

Identify opportunities in the market and internally, suggesting improvements and innovations in process control. Implement cost reduction actions, increasing competitiveness and productivity by reviewing current processes, new technological solutions, training, engagement campaigns, corrective actions, and controls. To promote better management of staff, guiding managers on the correct allocation of human resources in key tasks and strategic schedules, aiming at the best customer service experience.

Loss Prevention Analyst

C&A Brasil

2014-2 - 2017-12 · 3 yrs 11 mos

Brazil

- Management of inventory in stores, distribution center and e-commerce, by opening notices, approval of providers, definition of counting cycles, monitoring and support to the units. - Process management. - Elaboration of contents to disseminate the culture of Loss Prevention.

Loss Prevention Analyst

RD Saúde

2004-5 - 2014-1 · 9 yrs 9 mos

Brazil

- Planning activities directed to the Culture and Communication of Loss Prevention. - Leading the implementation of preventive practices. - Generating and validating reports, guaranteeing the quality of information and dissemination of results to the involved areas. - Implemmenting new Anti-fraud Technologies in the units. - Mapping processes to identify risks and combat fraud and theft. - Defining procedures and targets for losses by product category based on the existing risk and by operational units. - Planning, control and analysis of inventories, developing strategies and actions to reduce losses.