Matanyah Seguev

Founding member of an Insight Partners-backed healthtech company developing AI tools to improve patient outcomes. As Chief People Officer, I played a key role in scaling the company from Seed to Series C, as we secured over $100M in capital and grew to 150 employees. Managed and led a team, driving internal operations, recruitment, retention, and a thriving culture during periods of rapid expansion. Key Contributions: • Scaled the organization from 10 to 150 employees through multiple growth phases over four years • Built and coached leaders to develop and retain top talent, contributing to 95% retention • Designed and implemented scalable performance, compensation, and leveling systems during rapid growth • Developed and led company-wide events, offsites, and wellness programs that strengthened connection and increased productivity by 15% • Led teams through significant change, including RIFs and reorgs, with a focus on trust, clear communication, and stability • Directed office expansions and relocations, overseeing construction and design to create collaborative, high-performing workspaces

Joined as the eighth employee at a high-growth healthtech company focused on improving physician access. Led large teams across Customer Service, Operations, and People Ops. Played a contributing role in driving business growth to $20M+ ARR, scaling the company to 200 employees, and facilitating a strategic exit in 2017. • Built and managed a 100+ employee organization of Customer Service, Provider Relations, and People Operation teams, overseeing all aspects of team development, from initial recruitment and training to operational optimization, ensuring seamless service delivery. • Developed and implemented a management training program that identified, trained, and promoted high-performing employees, with over 80% of new managers being promoted from within, resulting in a highly motivated and effective team • Led the establishment of a 65+ person satellite office in Dallas, overseeing space planning, furnishings, and setup to ensure operational readiness within 6 months, while fostering a cohesive, high-performing culture across both locations. • Guided the company through an acquisition and spin-out, ensuring a smooth transition and operational continuity. Recognized by the acquiring company for exceptional leadership and performance, leading to the retention of myself and my team to spearhead post-acquisition training and integration efforts.

• Managed the customer service team, growing it from 2 to 45 employees to keep up with rapid business growth. • Optimized call center performance by developing operational processes and implementing key customer service metrics; reducing turnaround times by 30%, boosting client satisfaction, and increasing referral rates. • Effectively Managed a 500% increase in patient referrals through process optimization and performance-driven strategies for high-quality service delivery. • Streamlined cross-functional processes to enhance operational efficiency, resolve complex client issues, and maintain high levels of client satisfaction across a growing network.