Massimiliano M.

Massimiliano M.

Merchant Support @ eBay

About

Risk | Trust | Safety | Fraud | Fraud prevention | Financial Risk | GDPR | Policy | Payments | KYC verification | Compliance | E-Commerce | Payment processor : # Cleverbridge # Digital River # Adyen # Payoneer

Country

Ireland

City

Greater Dublin

Industry

Information Technology & Services

Skill

ICT Security, Customer Experience, Organization Skills, SWIFT Payments, Payment Services, Single Euro Payments Area (SEPA), Electronic Payments, KYC Verification, Legal Assistance, Legal Consulting, Quality Assurance, Technical Support, Payment Systems, Anti Money Laundering, Payments, Fraud Investigations, E-commerce, Social Media, Appeals, Business Development

Experience

eBay

Merchant Support

eBay

LinkedIn
2022-8 - Present · 4 yrs 2 mos

Dublin, County Dublin, Ireland

Supporting selected Merchants to remove barriers to trade and payouts and to ensure the best and complaint course to avoid financial loss.

eBay

Payments Specialist (II)

eBay

LinkedIn
2020-11 - 2022-8 · 1 yr 10 mos

Dublin City, County Dublin, Ireland

Liaising with stakeholders and partners PII and validating them within the KYC during the onboarding process. Performing risk reviews to mitigate financial loss. Assisting users during the onboarding process through emails, chats, and phone, ensuring the payment life-cycle for merchants and the third party.

Accenture

Risk Analyst

Accenture

LinkedIn
2019-4 - 2020-11 · 1 yr 8 mos

County Dublin, Ireland

Tracking record data to prevent Fraud patterns on a Client web platform, ensuring the onboarding process of new merchants. Monitoring money transactions to prevent AML & CTF, and mitigating the risk for the Client and users.

Concentrix

Quality Control Analyst

Concentrix

LinkedIn
2018-11 - 2019-4 · 6 mos

County Dublin, Ireland

Monitoring accounts behavior according to the Client’s policy and GDPR

Corel Corporation

Account Administrator

Corel Corporation

LinkedIn
2017-4 - 2018-10 · 1 yr 7 mos

County Dublin, Ireland

Liaising with internal teams and the CSS Manager (EMEA area) on product queries, customer data, and auditing software licenses.

Cognizant

Customer Support Specialist

Cognizant

LinkedIn
2016-11 - 2017-4 · 6 mos

County Dublin, Ireland

Taking part in the launch of the integration of the customer support software for Corel software, and testing it.

BaxterStorey

Assistant

BaxterStorey

LinkedIn
2016-9 - 2016-10 · 2 mos

County Dublin, Ireland

Seasonal work experience assisting customers.

Aramark Ireland

Assistant

Aramark Ireland

LinkedIn
2015-9 - 2016-5 · 9 mos

County Dublin, Ireland

Diocese Rossano-Cariati

Legal Services Specialist

Diocese Rossano-Cariati

2006-8 - 2014-11 · 8 yrs 4 mos

Rossano (IT)

Monitoring plans and activities by ensuring mechanisms and instruments for updating. Evaluating the impact of our actions and achievements.

Education

Pontificia Università Lateranense

Pontificia Università Lateranense

LinkedIn

Law

2001 - 2003 · 2 yrs
Pontificia Università Lateranense

Pontificia Università Lateranense

LinkedIn

Law

2001 - 2003 · 2 yrs
Pontificia Università Lateranense

Pontificia Università Lateranense

LinkedIn

law

2010 - 2014 · 4 yrs

Massimiliano M.'s Contact Information

Email

******@***.com

Phone

(**) *** ****

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