Masoud Fadhil, EMBA

1-Create and fulfill the sales plan and achieve sales target set by Management and sales team. 2-Establish the sales team who can handle channel, project and industrial customers, identify market opportunities and new customers to win new business. 3-Lead customer relationship management work keep good and long-term relation with key customer. leverage all sales channels to build a healthy distribution system. 4-Prepare monthly/quarterly sales order and forecast report, be responsible for order, hit rate and other target,submit sales data to management and HQ monthly. 5-Cooperation with marketing manager for marketing event and exhibition activities, cooperate with product manager for solution and prepare necessary information and requirement. 6-Bring effective tender information, and forward to win the bid. 7-Design and execute annual marketing strategy, build and develop CHINT brand for specifics overseas, ensure local marketing plan in line with the company strategy. 8-Responsible for both internal and external communications, tradeshow, PR, media relations, collaterals &newsletter 9-Conduct marketing analysis to develop marketing and competitor intelligence in gaining market and consumer insights to support business operation and drive new opportunities. 10-Implement and carry out a strategy marketing management plan with the application of product, pricing, channel, and promotion management strategies. 11-Adapt ad deploy various marketing campaigns together with local sales team to enhance the brand image and customer awareness with the application of traditional and new media in a designated region 12-Monitor and analyze the business performance of regional channel partners together with country managers to ensure maximum and optimum effectiveness. 13-Keep good contact and connection with local existing and potential clients, initiate and support relevant training activities for customers and partners to introduce new products and generate new demand

1-Fault Alarm Management of Network. 2-First level trouble shooting and resolution of alarms 3-Trouble reporting of generated alarms. 4-Major network incidents escalation to management. 5-Organize and provide good supervision for planned activities and Ensuring commitments to processes. 6-Maintain discipline among the NMC team in terms of attendance and performance. 7-Understanding project deliverables and application details 8-Perform application monitoring setup, thresh-holding, alerting & dash-boarding with web/distributed applications 9-Propose mitigation steps for identified risks 10-Providing recommendations from a performance perspective based on understanding application & results checks 11-Build tools to reduce occurrences of errors and improve customer experience 12-Develop scripts to integrate with internal back-end systems 13-Perform root cause analysis for production errors.

1-In collaboration with Sales Management and Marketing, transform the commercial business objectives into customer’s action plans and individual action plans, and ensure the successful deployment of these plans. 2-Conduct customer platforming exercise to target and qualify Customers/Prospects, and optimize sales efforts in line with customers ambitions and company targets 3-Manage the sales of products and equipment’s with the Customers according to the commercial policy 4-Ensure customer satisfaction and improve sales efficiency by applying the company’s sales methods and tools: CAP/Customer platforming, CRM, Commercial policies, Customer training. 5-Understand and identify the needs of customers and uncover opportunities 6-Achieve performance in selling products, solutions, and services through the sales main processes: transnational & consultative 7-Plan and organize efficiently the day-to-day activities: appointments, meetings, training, promotion activities, customer events, action plans, project review, quotations follow-up, prescription, pricing, collaborative sales forecast, etc. 8-Collaborate with Customer Care to secure order processing is completed and Customer is provided the adequate commercial and technical support 9-Effective collaboration with Marketing and the Rest of the Organization by providing them with, Customers, Competition, Copies/counterfeit, and other market information, for the improvement of the marketing offer, the services offer, the commercial policy, the logistic offer, the quality of products. 10-Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. 11-Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans monthly reporting to Energy Sales Manager /VP

1- Identify, develop new sales opportunities and manage numerous client relationships 2-Provide innovative marketing and sales strategies to increase client base and company revenue. 3-Conduct qualified outside customer visits on a daily basis. 4-Prepare price breakdowns, quotations, bids and credit terms. 5-Check the availability of equipment, estimate date of delivery to customer based on knowledge of delivery schedules. 6-Ensure quotations are received on time by the customers. 7-Follow up on equipment delivery, investigate and resolve customer problems 8-Monitor delivery standards and supervise contracts execution. 9-Enter new customer data and other sales data for current customers into CRM. 10-Promote Maintenance and Repair services, spare parts and extended warranties. 11-Assist with the financing solutions to the customers. 12-Provide pricing recommendations by identifying market trends and competitive rates in the region. 13-Assist in setting the sales targets and assist in planning and forecasting. 14-Complete weekly/monthly sales and lost sales reports

1-Supervisor the Site Acceptance -4G WIMAX project with Huawei Telecom 2-Responsible for managing Site Survey Visits and Site Survey Report approval 3-Single Site verification test of newly integrated WIMAX site. 4-Following the customer complaints issues and gives solution 5-Handling Customer Complaints and VIP Complaints &assign to proper team for resolution. 6-Follows up quality issues with problem owners and accelerates solution 7-Focuses on analyzing the customer experience, customer satisfaction, aligns it with the network KPIs 8-Prepares all needed quality presentations based on the expected audience and presentation objective 9-Prepares weekly, monthly Reports charts reflecting network quality performance for management

* University of Salahaddin , College of Engineering, Erbil, Iraq. / B. SC in Electrical Engineering (Communication & Electronic ). >Coursework include: 1-Electrical Circuits I, II, Electrical Machines, Electrical power and Mechanical Engineering. 2- Principles of Electronic, Analog Electronics I, II Digital Electronics I, II and Digital Signal processor. 3-Communication Engineering, Analog communication, Digital communication and Optical communication. 4-Radiation & propagation, Antenna theory principles. , Microwave Engineering. & Electromagnetic Fields 5-Computer Network and computer Architecture 6-Control Engineering and PLC . 7-Mathematics I,II,Engineering Analysis and Numerical Analysis , 8-B. SC Graduation project:: (Wireless Mobile Evolution To 4G Network)