Mashael Asya

• Conduct pre-screening interviews and coordinate with hiring managers to schedule interviews with selected candidates. • Manage employee onboarding process, including orientation, paperwork and new hire training. • Administer benefits program and respond to employee inquiries regarding benefit options, eligibility and enrolment. • Conduct employee performance evaluation. • Manage employee relations issues, including conflict resolution, disciplinary actions and terminations. • Maintain accurate employee records, leave record, payroll and ensure compliance with employment laws and regulations.

A Customer Service Advisor usually performs many of the following tasks: • Handling enquiries • Answering incoming calls • Offering customers products and services • Performing administrative functions • Updating client accounts • Processing customer correspondence