Maryanne Henderson
Education and Training Specialist, Ministry of Environment and Protected Areas @ Government of Alberta
About
(She/Her pronouns) I am a passionate and dedicated learning professional with experience in designing, developing and facilitating content for adult learners in a broad range of delivery formats. I use skills I gained as a freelance writer to my advantage when researching new topics, interviewing and collaborating with subject matter experts (SMEs), pulling out key points in the content and writing material – whether for on-line or face-to-face facilitation, job aids or storyboards. I enjoy finding creative and analytic solutions to improve processes and deliver high-quality products. I am a highly motivated, entrepreneurial employee with a strong customer service ethic. Core Competencies: * Instructional Design * Needs Assessment * Program Planning * Content Validation & Maintenance * Assessment Writing * Facilitation - In-class and Virtual * Collaboration * Interpersonal Skills * Strong Verbal & Written Skills * LMS
Canada
Greater Edmonton Metropolitan Area
Professional Training & Coaching
Course Creation, Training Material, Course Design, Educational Materials Development, Project Management, Training Delivery, Training Facilitation, Training Course Development, Training Program Development, ERP, Business Process, Training, Business Process Improvement, Customer Service, Leadership, SharePoint, Quality Assurance, Instructor-led Training, Employee Training, E-Learning
Experience

Training Developer
Edmonton, Canada Area
Strong team player with the skills that promote cooperation and collaboration. Excellent communication and classroom management skills. Strong instructional design skills Experience working with application and business subject matter experts. Developed Infor Lawson system training relating to the parts sales and supply chain portfolios Developed learning paths for parts and warehouse roles Provided knowledge transfer to trainers to ensure successful and polished delivery of instructor-lead training Worked with communications and change management teams to promote new and updated training material

Trainer
Edmonton, Canada Area
Facilitated instructor-led training related to Lawson's equipment sales and parts sales track Participated in system process testing Developed training material based on successful test scripts Worked with eLearning vendor to create Lawson M3 eLearning modules Participated in 30 days on-site hypercare after system launch
Education
Maryanne Henderson's Contact Information
Phone
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