mary menounou

▸Restructured office and developed pioneering products by providing electronic services to clients, penetrated new markets and expanded the client network. ▸Provided custom services to customers and developed valued relations with customers to ensure needs and demands of each individual customer were met. ▸Negotiated contracts with suppliers, developed new contract provisions and products, and made improved adjustments to existing contract provisions to ensure high supplier retention rates and standards of services. ▸Trained B2B customers offering continuous support for developing market opportunities and enhancing revenues.

▸Directed daily business activities, oversaw work performance of sales and administrative staff, managed critical situations, and ensured smooth office operations. ▸Developed business with suppliers, promoted new collaborations, and closed lucrative deals.

▸Steer business to reach the top performing subsidiary in 2005 and 2006; selected, hired and trained staff through rigorous sales, negotiation and customer service programmes. ▸Directed group and MICE operations, developed new services and products, and presented details to potential and existing clients, and created a new customer and supplier network. ▸Supervised staff, delegated tasks, oversaw daily business operations teams, and inspired staff to achieve established sales objectives.

▸Established overall business operations as the Founder and developed business plan, commercial policies, and developed Sales, Operations, Contracting, Accounting and Client Service Departments. ▸Developed new services and products, expanded business through visits at international fairs (Berlin, Milan, Madrid, and Asia), and created new collaborations with international Tour Operators and contractors. ▸Penetrated a primitive market by creating pioneering and custom VIP products targeting high-end customers. ▸Supervising and coordinating the execution of works and the proper administration and cooperation among different departments of the company to achieve common goals