Mary Kangethe

. Establish and execute regional strategies and priorities, including sales relationships, new business development, and product delivery. · Hold P&L responsibility for VCS in EA, including financial forecasting, short‑ and long‑term operating plans, and achievement of quarterly and annual targets. · Ensure resources are aligned to the most appropriate business initiatives to maximize growth. · Drive thought leadership and business development with issuers, acquirers, technology partners, and emerging alternative providers. · Develop and lead a high‑calibre team of sales specialists, setting SMART targets and OKRs. · Provide regular oversight, feedback, and performance assessment. . Collaborate closely with key internal and external stakeholders

• Drive Card Portfolio growth through effective new credit card acquisition strategies, Customer Management, Card usage, drive strong Portfolio Performance and Profitability. • Develop strategies for card business to ensure the business achieves its set budget figures and set card sales targets for card business and branches assigned while ensuring that policies and guidelines are adhered to. • Develop and execute card spend and utilization initiatives while driving the various card income lines. • Develop and execute strategies to drive credit card book growth. • Take the lead in developing new card products to ensure the bank offers a compelling card product proposition that will grow the business. • Work with other business departments and ensure end to end needs for the customer are met. • Team leadership - Keep track of staff performance and provide coaching & guidance to the team on how to execute Card strategies to ensure achievement of set targets. • Keep track and report on competitive activities in the field and suggest operational changes that make the bank more competitive and pleasant.

Duties and Responsibilities: • Formulate and implement sales plans/strategy for card sales aimed at increasing new business acquisition and retention. • Ensure compliance with Operational Risk requirements to avoid losses arising from operational lapses. • Closely monitor the portfolio for maximum card usage and ensure there is no income leakages • Identify and implement partnerships / campaigns that will lead to enhanced card usage as well as card number growth • Identify target customers, forge strategic partnerships that are profitable and spearhead acquiring projects. • Responsible for recruiting new profitable mVISA (Visa on Mobile) merchant business, establish, manage and develop new acceptance opportunities that are long term and profitable while ensuring the provision of first class customer service. • Sustain rapport with key corporate customers by making periodic visits; exploring specific needs and anticipating new opportunities. • Negotiate pricing and contracts with strategically important customers to assure revenue growth and maintain brand reputation. • Provide powerful leadership and oversight to the cards sales team in accordance with the bank’s policies and procedures.

Responsible for growing the Public sector book

Market for corporate liability accounts in the public, private, institutional and civil society sectors and ensure retention and effective business growth through impeccable relationship management.

Responsible for recruiting and maintaining a portfolio of priority (high net worth) clients by selling to qualifying customer and offering relationship oriented customer service

Driving growth through retention of existing premier life customers and acquisition of new business