mary mattiello

sale and floor stocker

About

A highly motivated hospice intern practitioner and volunteer with exposure in all disciplines. Demonstrated ability to develop strong and caring interpersonal relationships with empathy and patience. Strong team player willing to use and support resource network. Reputation as frank, open and honest with the ability to put others at ease and committed to delivering top quality service.

Country

united states

City

troy

Industry

retail

Skill

management, training, customer service, microsoft office, social services, program management, public speaking, leadership, microsoft word, software documentation, teamwork, data entry, process improvement, event planning, strategic planning, project planning, microsoft excel

Experience

office manager, receptionist

specific wellness medical practice

2013-1 - 2014-9 · 1 yr 9 mos

* Utilized organizational skills and created an efficient, professional front office; categorized and developed folders to organize informational handouts, supplies and office items. * Word, Excel, PowerPoint and QuickBooks. * Extensive customer service and time management skills used to schedule and coordinate appointments for the Doctor, Massage and Skin Care Therapists.

pet sitter - dogs, cats, rabbits

pet sitter

2007-2 - Present · 19 yrs 8 mos

* · Companionship; walking, playing * · Supply clean water and food * · Cleaning litter pans

i and t analyst

consumers energy

1977-1 - 2007-1 · 30 yrs 1 mo

* I/T Analyst, Workstation Support * · Responsible for coordinating and conducting training seminars for clients. * · Oversee and execute new projects by coordinating a team, providing training and problem solving. * I/T Technical Assistant * I/T Administrative Assistant * Automated Text Management, Typist * Stenographer/Typist

sale and floor stocker

crate and barrel

2007-10 - Present · 19 yrs

* · Focus 100% on the customer * · Responsible for maintaining well stocked, clean, beautiful displays in windows, shelves and barrels * · Checking computerized inventory and overstock for availability of merchandise in order to keep Department and District Manager informed of possible display problems * · Responsible for conducting floor stock training of seasonal help during winter holidays

Education

madonna university

2006-1 - 2006-1 · 1 mo

· Participated in cross cultural and religious activities with ministers, a rabbi, priests and nuns. · Participated in interdisciplinary team meetings; discussed hospice operations, patient situations and caseloads. · Assisted in coordination of bereavement session, “ Winter Remembrance Gathering” designed to honor and remember individuals that had died. · Accompanied and assisted social workers in initial patient visits and explained hospice philosophy and services. · Observed nurses on daily rounds in nursing homes and patient homes. Activities and Societies: INTERN: Henry Ford Hospital, Spiritual Care and Bereavement 2006. INTERN: Heartland Hospice, Volunteer and Bereavement 2004.