marwa lahmedi

marwa lahmedi

customer service and social media

About

Experienced Business Development Manager with a demonstrated history of working in the financial services industry. Skilled in Negotiation, Business Planning, Customer Service, Advertising, and Sales. Strong sales professional with a certification of participation focused in Anti-Money Laundering & Counter financing of Terrorism from Dubai islamic Bank.

Country

turkey

City

i̇stanbul

Industry

investment management

Skill

consulting, advertising, online advertising, marketing communications, negotiation, business strategy, business planning, microsoft office, new business development, strategic planning, customer service, marketing strategy, sales, service client, management, marketing, sales manager

Experience

yoozoo games

customer service and social media

yoozoo games

2018-6 - Present · 8 yrs 4 mos
dubai islamic bank

senior sales consultant

dubai islamic bank

2016-1 - 2017-8 · 1 yr 8 mos

Selling life insurance with investments. Duties: Generate new business by contacting potential customers and selling one or more types of insurance. Explain various insurance policies and help clients choose plans that suit them. Call potential and loyal clients to expand their customer base. Interview prospective clients to get data about their financial resources and discuss existing coverage. Explain the features of various policies. Analyze clients current insurance policies and suggest additions or changes. Customize insurance programs to suit individual clients. Handle policy renewals.

migration house

marketing specialist and sales consultant

migration house

2014-3 - 2015-4 · 1 yr 2 mos

Migration House specializes in Government Residency, citizenship and immigration by Investment Programs. Duties : Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms. Determining clients’ needs and financials abilities to propose solutions that suit them. Prepare seminars, meetings facilities and handle all inquiries. Attending seminars in UAE and outside .

emirates

cabin crew

emirates

2013-3 - 2014-1 · 11 mos

* Attending a pre-flight briefing Carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals and stock are on board * Welcoming passengers on board and directing them to their seats * Informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away * Checking all passenger seat belts and galleys are secure prior to rake-off * Making announcements on behalf of the pilot and answering passenger questions during the flight * Serving meals and refreshments to passengers * Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination * Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations * Giving first aid to passengers where necessary * Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers * Completing paperwork, including writing a flight report

hotel golden tulip carthage

guest relations executive

hotel golden tulip carthage

2010-9 - 2012-12 · 2 yrs 4 mos

International 5 stars Hotel: Duties: Carrying out the day-to-day duties of front desk reception in order to ensure the smooth and efficient running of the switchboard. Answering telephone calls in a timely and efficient manner. Transferring calls as necessary, dealing with general enquiries, and/or referring clients to the appropriate leasing agent or division. Provide a meet and greet function for walk-in clients and successfully communicating company information and providing advice. Manage incoming mail and correspondence. Assist other departments with administration and document control . Plan and prepare for meetings and conferences. Advising customers.

hotel concorde tunis

human resources assistant

hotel concorde tunis

2008-6 - 2010-11 · 2 yrs 6 mos

International five stars Hotel Duties: Preparing new employee files. Overseeing the completion of compensation and benefit documentation. Orienting new employees to the organization. Conducting benefit enrollment process. Administering new employment assessments. Serving as a point person for all new employee questions. Maintaining current HR files and databases. Updating and maintaining employee benefits, employment status, and similar records. Maintaining records related to grievances, performance reviews, and disciplinary actions Performing file audits to ensure that all required employee documentation is collected and maintained. Performing payroll and benefits audits and recommending any correction action. Completing termination paperwork and assisting with exist interviews.

fénix commercial brokers llc

business development manager

fénix commercial brokers llc

2015-1 - 2016-1 · 1 yr 1 mo

Forex broker with international Bank. Duties: Identifying new sales leads Pitching products and/or services Maintaining fruitful relationships with existing customers Researching organisations and individuals online (especially on social media) to identify new leads and potential new markets Researching the needs of other companies Contacting potential clients via email or phone to establish rapport and set up meetings Planning and overseeing new marketing initiatives. Attending conferences, meetings, and industry events.

Education

higher institute of applied studies in humanities of tunis

higher institute of applied studies in humanities of tunis

business administration

2008-1 - 2011-1 · 3 yrs 1 mo

marwa lahmedi's Contact Information

Email

******@***.com

Phone

(**) *** ****

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