martin gomez

network technician

About

Proven leader in technical support, customer service, day-to-day operations, relationship development, web design and marketing on social media with strong analytical and organizational skills. Critical thinker who is a proficient problem solver with excellent communication skills who consistently exceeds performance standards. Working towards a long-term career in Information Technology. CCNA Knowledge of * PC OS / hardware / application * Understanding of TCP/IP configuration * Cisco network systems * Routing and switching protocols * Active Directory Extensive experience in: * Microsoft Windows 7 / 8.1 / 10 * Microsoft Office 365; Skype for Business * MS Windows Server 2012 * Effective troubleshooting

Country

united states

City

portland

Industry

real estate

Skill

social media, online marketing, social media marketing, online advertising, crm, social networking, marketing strategy, facebook, ppc, web marketing, digital marketing, account management, sales, web analytics, microsoft office, google adwords, google analytics, customer service, graphic design, wordpress, sem, public speaking, brand management, market research, entrepreneurship, training, web design, sales management, copywriting, press releases, new business development, website development, lead generation, team leadership, mobile marketing, photoshop, small business, blogging, public relations, salesforce.com, business process improvement, digital media, brand development, subnetting, technical support, computer hardware troubleshooting, internet protocol suite, networking, veeam, active directory, computer hardware, windows server

Experience

network technician

black box network services

2019-10 - Present · 7 yrs

it help desk assistant

cascade management, inc.

2018-11 - 2019-10 · 1 yr

* Troubleshoot PC, phone, network, and printer issues in corporate office and on over 150 offsite locations using remote access software. * Configure and deploy, computers, monitors, printers to new and existing users.

it helpdesk and network support

netbiz.com

2017-5 - 2018-10 · 1 yr 6 mos

* Configure and deploy, computers, monitors, printers to new and existing users. * Perform regular updates on all user and server units; Troubleshoot device, system issues. * Maintain working relationships with vendors (Comcast, RICOH, etc.) * Troubleshoot network issues

fulfillment coordinator

netbiz.com

2011-3 - 2016-8 · 5 yrs 6 mos

* Recorded, reviewed and processed all new projects for website and graphic design. Met with production team to set timetables for completion as well as cost estimate range for the whole project * Contacted clients to gather more information to establish expectations and a final project cost amount * Created a statement of work agreement with client to give clear understanding of deliverables and expectations of each party * Monitored and guided progress of each project and kept all parties involved up to date through effective communication on a regular basis until successful completion

website and social media fulfillment

netbiz.com

2008-12 - 2011-3 · 2 yrs 4 mos

* Helped clients create and populate their websites through extensive interviews to apply their specific needs and marketing goals. * Created Facebook pages for clients’ businesses, including creating profile and cover images to match existing corporate brand identity. * Purchased & maintained all company & customer domain names * link domains to websites * set up email accounts.

internet marketing specialist

netbiz.com

2008-7 - 2008-11 · 5 mos

Inside sales, business to business.

licensed real estate agent

integrity commercial brokerage

2006-6 - 2008-7 · 2 yrs 2 mos

* Prospected for new clients * performed property searches * wrote proposals * negotiated lease contracts on behalf of tenants (office, industrial, retail, medical) * market properties listed for lease/sale * secured buyers/tenants * negotiated counter offers for clients. Worked closely with local businesses through various chambers of commerce.

licensed real estate agent

commercial real estate network

2005-5 - 2006-6 · 1 yr 2 mos

* Prospected for new clients * performed property searches * wrote proposals * negotiated lease contracts. Worked closely with local businesses through various chambers of commerce.